Anyone thinking of renting through Jordans letting agency in Altrincham, then just don't! My daughter has just moved out of her rented home. We spent a two hard days cleaning the property before handing the keys back. Yesturday my daughter recieved a letter from the letting agent (Jordans) saying that they had inspected the vacated property and wanted to bring in professional cleaners as they had found the place left dirty! Asked what was dirty they said a shelf had dust on it and two small marks on tiled floor! Now we cleaned it top to bottom and I even took images and video before we left. We left it cleaner than when she moved in. They have said that she will not get her deposit back unless she agrees to them letting professional cleaners in and she has to foot the bill. What annoyes me is that the property has lots of damp and mould on walls which needs treating and this is not her fault but caused by structual issues and a boiler leaking. They never did anything about it while she was in the property. But they dont say anything about the mould and that it needs cleaning. Her deposit is protected by a company but reading reviews it seems that this company always favour the landlords side of the story.
Great thing is I video'd and took pictures of the property inside and out just in case they tried this on my daughter. But will this be enough evidence I wonder. I have told my daughter not to back down and if so take it to a small claims court and I will give her the video and image evidence.
Question? Do you really have to be a professional cleaner to remove dust? Jordans think you do!
This is a big reputable firm too! Shame on you 'Jordans' in Altrincham
Has anyone else had the same problem and what should my daughter do as she is very upset and needs her deposit back.