We have just finished our 20 month tennancy through Belvoir having now bought a house. Our overall experice was excellent, Lee and Jenna were friendly and extremely helpful from day 1. Any issues that arose with the house with regards to maintenance were dealt with very quickly and with the minumum of fuss. Inspections were always very fairly dealth with and took place at intervals sufficeintly apart that they didnt feel intrusive. There was no kind of ridiculous check in / check out or other extortionate fees that other leeting agents such as the previous letting agency I was renting through (JSM) and in comparison with JSM I had the genuine feeling that the agents were representing both the interests of tennants and landlords rather than just the latter. This would extend to receiving deposit back (which was repaid in full) within a week of us moving out. All in all an excellent service from Belvoir.