“I rented with this estate agents back in July 2015, my ......”
2 Star Review
Mar 25,2016
By:
'NBM'
Mar 25,2016
Branch: Hayes, Barclay House 394 Uxbridge Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: UB3
Branch: Hayes, Barclay House 394 Uxbridge Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: UB3
2
people found
this helpful
I rented with this estate agents back in July 2015, my experience was not very pleasant; as a previous tenant i wouldn't recommend this particular estate agents to anyone. There are many factors as to why my opinion is as such; during my time renting with lawlors communication has been a major issue, after my contract for the flat ended in February 2016, i was told that i would get my deposit at the end of the month but nothing was being transferred after the month had ended. I've tried countless times to contact them but all i was told was to leave my account number and that they would sort it out; i tried to get into contact with the manager but his colleague would either say he is in a meeting or he wasn't in work today, frustrated as i am i continued to call but the staff kept on telling me the same thing, after countless calls i managed to get into contact with the manager, i explained my situation and my response was that he was very short tempered, dishonest and rude. He wasn't true to his word on meeting me, he told me to come into the branch and when i did he refused to come out and see me, instead his staff served me which i must say they were also rude. After leaving the branch i got an email mentioning that i would receive my deposit but not the full amount, I emailed the manager back asking him to explain but he said that a couple of things were' broken' in the flat, this was very silly as i had my inventory checked after i moved out, the person who checked everything at the flat said everything was OK and both he and I signed a paper to confirm this'; the person said that i should have no problem in receiving the full amount. but clearly this was not the case as the manager was being petty and trying to accuse me of breaking things when in reality everything was in good condition, in fact the 'broken' item was actually broken before i moved in.
Another problem that i faced was rats, because of this problem i had to leave the flat two months before my flat contract ended, i mentioned this problem to Lawlors but nothing was being done, they didn't even tell the landlord to come down and check out the problem. The flat itself was very stuffy and lacked air ventilation, the windows didn't open properly and also the were a lot of trash outside the flat. An unused lorry was stationed outside the flat and needless to say there was rats there as well.
My overall experience with Lawlors is very disappointing, I wouldn't recommend this Agent to anyone.
What agent could do to change your mind?
Not a good value for money
Attached Filesnbsp;
Comment on agent fees
Not a good value for money
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