“Renting from this agency was like working with 13 year old ......”
1 Star Review
Mar 23,2016
By:
'Hannah320'
Mar 23,2016
Branch: London, 1st Floor 86 Whitechapel High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE1
Branch: London, 1st Floor 86 Whitechapel High Street
Lettings (as a Tenant)
Postcode: SE1
1
people found
this helpful
Renting from this agency was like working with 13 year old boys.
The MOST unproffesional people I've ever dealt with.
Extremely rude, lazy and inconsiderate.
Things broke in the flat - they accuse flatmates of breaking and so wouldn't replace. Another flatmate had to sleep on the floor because the agency refused to replace bed. We spent 5 months (before moving out) without a microwave because they refused to replace. When the washing machine was used the electricity would trip and they refused to even look at the problem.
They sent all their correspondance in text speak and avoided responding to important messages/complaint.
WORST of all - they have not repayed my £600 deposit, its now been 3 months since I've left and they have not taken my call for weeks.
My bedroom door didn't lock for the first few months, and once fixed they refused to give me the key - told me I must cut my own and they would reimburse. I did this, but of course this money has never been reimbursed.
STAY CLEAR renting from this agency. They rob your money and don't care about anything else.
What agent could do to change your mind?
They tried to charge me ‚£300 for the initial paperwork. I hagled down to ‚£125 but that was still a rip off.
Attached Filesnbsp;
Comment on agent fees
They tried to charge me ‚£300 for the initial paperwork. I hagled down to ‚£125 but that was still a rip off.
1
people found
this helpful
Was this helpful?
Yes