Robinson Jackson Partnership
Lewisham, London, SE13
2.3/5, 3 reviews
33% recommended
100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“The Robinson Jackson experience was a complete mess from start ......”

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Mar 22,2016
Minithumbdown
By: 'Sophia&Charlie'
Mar 22,2016
3 people found
this helpful
The Robinson Jackson experience was a complete mess from start to finish. Steven was the agent in charge of selling the property and although very nice was completely hopeless at staying on top of things or staying in contact. We had to constantly chase him over viewings/ try and encourage him to get more viewings. He would regularly promise to phone straight back and then be out of touch for days. At one stage we had a sale fall through and it took Robinson Jackson nearly two weeks to work this out.
Things only got worse when we moved onto the sales progression team once we had accepted an offer. No one appeared to in charge of the sale/care whether or not the sale progressed. We suddenly realised at one point that no one had done anything to progress our sale in a more than two week period. Robinson & Jackson's terrible service completely jeopardised our purchase and added a huge amount of stress to the process. By the end we effectively removed Robinson Jackson from the process and dealt with the solicitors and even the purchaser directly as it was the only way to get the sale through.
To cap it off 30 minutes after completion I received an aggressive phone call from the manager asking where the keys were despite them having been in possession of them for the last three days! Their fees might be lower than other agents but the stress of trying to deal with them on a sale it not worth it.
What agent could do to change your mind?
Cheaper than other agents but not worth it for the horrendous service.
Attached Filesnbsp;
Comment on agent fees
Cheaper than other agents but not worth it for the horrendous service.
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Opening Hours
Address

Robinson Jackson Partnership
27 Lewis Grove
Lewisham,London
Greater London
SE13 6BG
020 8297 8777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £395,000 £395,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 0 1 1
Areas covered
  • SE13
  • SE8
  • SE4
  • SE12
  • SE10
  • SE3
  • SE14
  • SE15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Excellent customer service...”

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Mar 28,2019
Minithumbup
By: 'PropertySauce'
Mar 28,2019
0 people found
this helpful
Just wanted to say a massive thank you to Andrew and the team for all their efforts in assisting with our property search, and our offer. Andrew handled the situation patiently and professionally, and I very much look forward to working with Robinson Jackson in ...
read full review
Was this helpful? Yes

“The Robinson Jackson experience was a complete mess from start ......”

Share on :
Mar 22,2016
Minithumbdown
By: 'Sophia&Charlie'
Mar 22,2016
3 people found
this helpful
The Robinson Jackson experience was a complete mess from start to finish. Steven was the agent in charge of selling the property and although very nice was completely hopeless at staying on top of things or staying in contact. We had to constantly chase him ...
read full review
What agent could do to change your mind?
Cheaper than other agents but not worth it for the horrendous service.
Attached Filesnbsp;
Comment on agent fees
Cheaper than other agents but not worth it for the horrendous service.
Was this helpful? Yes

“When I first met the manager of this firm they ......”

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Sep 25,2014
Minithumbdown
David
By: 'Miss'
Sep 25,2014
2 people found
this helpful
When I first met the manager of this firm they had so much big talk. They said they could sell in two weeks and said they had several buyers interested. I had 5 views in the first month. They called me once to feed back and ...
read full review
What agent could do to change your mind?
He could have offered me support and he could have communicated with me on a regular basis. I find this so upsetting as I have never sold before so would have benefitted from their guidance considering I'm paying them for a service.
Attached Filesnbsp;
Was this helpful? Yes
By: david
Oct 20, 2014
View all comments (1)
Hi Miss Hurd Sorry you was not happy with our service. I'm a little confused as I cant find you on any of our records. We always give feedback on all viewings. And will always work with our clients to ensure they are sold quickly and at a good price. Please contact the office so I can discuss further. regards David ...

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:44 PM by Alan Middlewood
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:44 AM 20/03/2023 by Alan Middlewood

Awards won by Robinson Jackson Partnership, London SE13 6BG



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