Residence Letting
Livingston, EH54
3.2/5, 6 reviews
50% recommended
0% lettings valuation accuracy
67% lettings fee satisfaction



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“Impossible to get repairs done in a timely manner, it ......”

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Mar 18,2016
Minithumbdown
By: 'Deborah'
Mar 18,2016
3 people found
this helpful
Impossible to get repairs done in a timely manner, it took 2 years to fix our oven. They don't conform to regulations such as hard wired fire alarms.

Now that the house owner has sacke them we have found it impossible to find our deposit that we paid - the property was registered with My Deposit Scotland (one of only 3 deposit companies and we called them all) however they never paid the money into the deposit protection scheme and now we will have to take the company to court just to get the money back as the company will not even speak to us.

In all our time at the property whenever I called about an issue we were told sorry the person you need is not in the office today and so I stopped calling and switched only to email so i had a record of every time I've tried to get in touch. They never ever call back even though they tell you they will.

AVOID LIKE THE PLAGUE!
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Opening Hours
Address

Residence Letting
Unit 4, Hawk Brae Newyearfield Business Park
Livingston
West Lothian
EH546TW
01506414243

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 67% £400 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 2 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Impossible to get repairs done in a timely manner, it ......”

Share on :
Mar 18,2016
Minithumbdown
By: 'Deborah'
Mar 18,2016
3 people found
this helpful
Impossible to get repairs done in a timely manner, it took 2 years to fix our oven. They don't conform to regulations such as hard wired fire alarms. Now that the house owner has sacke them we have found it impossible to find our deposit that ...
read full review
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“Crooks - failed to complete the basics of a fully ......”

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Feb 15,2016
Minithumbdown
By: 'JenM'
Feb 15,2016
3 people found
this helpful
Crooks - failed to complete the basics of a fully managed service yet happily kept rental income and commission. Serious issue trying to arrange the return of the tenants deposit. Do not stress yourself dealing with Residence Letting....
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Comment on agent fees
Fees for neglecting my property
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“We very happy with Residence Lettings. They were very nice ......”

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Oct 26,2015
Minithumbup
By: 'Adrian'
Oct 26,2015
0 people found
this helpful
We very happy with Residence Lettings. They were very nice when negotiating a move in date, they were fast in processing our application and they were kind overall. We have stayed with them for almost a year and a half and they have always been ...
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“Sam Lockhart was very patient and honest with me and ......”

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Jun 22,2014
Minithumbup
Sam
By: 'Cassie'
Jun 22,2014
0 people found
this helpful
Sam Lockhart was very patient and honest with me and my partner. He seemed very confident and easy for us to talk to, and ask questions. He appeared very enthusiastic and passionate about the property. This is mine and my partners first place together and ...
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“Not professional and a lesson that cheaper isnt always better.......”

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Jun 19,2014
Minithumbdown
By: 'TETY'
Jun 19,2014
1 people found
this helpful
Not professional and a lesson that cheaper isnt always better. Initial meeting was ok hence the reason i agreed to a tenant finder service. All prices were discussed and clearly agreed that if i found my own tenant no fee charged. I got my own ...
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What agent could do to change your mind?
The agent could have taken better ownership of the issue, been professional and apologized.
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“I could not be any happier with the service I ......”

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Jun 11,2014
Minithumbup
Sam
By: 'Livi'
Jun 11,2014
0 people found
this helpful
I could not be any happier with the service I continue to receive from Sam and the team at Residence Letting. I truly recommend Residence Letting!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Residence Letting, Livingston EH546TW



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