Colet Estates
London, W14
1.7/5, 6 reviews
17% recommended
0% lettings valuation accuracy
20% lettings fee satisfaction



Property Features

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“I'm a tenant and the service is bad. They are ......”

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Feb 21,2016
Minithumbdown
By: 'Chris'
Feb 21,2016
0 people found
this helpful
I'm a tenant and the service is bad. They are always letting themselves in to your property and they send very rude emails to tenants 'telling your off'.
They forget that once we pay the rent they are are homes fro the duration of the contract.
They are a bit dodgy too, always charging here and there for various things. Very expensive charges.
Comment on agent fees
very expensive fees
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Opening Hours
Address

Colet Estates
91 Hammersmith Road
Kensington,London
Greater London
W14 0QH
0207 603 5959

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 20% £867 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS NLA TDS My deposits scheme
Latest Properties

No Properties

“Avoid this agent at all costs. Place overrun ......”

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Feb 03,2020
Minithumbdown
By: 'Jake'
Feb 03,2020
1 people found
this helpful
Avoid this agent at all costs. Place overrun with bed bugs. Landlord does not respond to maintenance requests. Rude staff....
read full review
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“Surprised to read the previous review... Nothing like my experience!......”

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Apr 29,2017
Minithumbup
By: 'Shoushou'
Apr 29,2017
0 people found
this helpful
Surprised to read the previous review... Nothing like my experience! I used Colet Estates years ago to rent a flat in Olympia. I was very happy with the friendly service and care. I was new to London... U can imagine how scared I was renting ...
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Comment on agent fees
Fees were the cheapest I came across in the area
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“this is the most s*** place I have ever been ......”

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Mar 20,2016
Minithumbdown
By: 'Tintin'
Mar 20,2016
0 people found
this helpful
this is the most s*** place I have ever been for my accommodation. I had been with them for few months in West Kensington. Their management is completely b*** s***. They have got their own maintenance team and the way they say their electricians/ plumbers ...
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What agent could do to change your mind?
Fees are also comparatively high.
Attached Filesnbsp;
Comment on agent fees
Fees are also comparatively high.
Was this helpful? Yes
By: Property Management Team
Mar 21, 2016
View all comments (1)
Colet Estates are proud to have tenants who have rented through us continuously for several years, in multiple buildings under our management. We believe this shows our level of service and commitment to ensure tenants are content in any property we manage. However, if we have fallen short of our duties in this instance we apologise. All major repairs are to be undertaken by the Landlord, Colet Estates is unable to complete work without the Landlords prior consent. In addition to this, all prope ...

“I'm a tenant and the service is bad. They are ......”

Share on :
Feb 21,2016
Minithumbdown
By: 'Chris'
Feb 21,2016
0 people found
this helpful
I'm a tenant and the service is bad. They are always letting themselves in to your property and they send very rude emails to tenants 'telling your off'. They forget that once we pay the rent they are are homes fro the duration of the ...
read full review
Comment on agent fees
very expensive fees
Was this helpful? Yes

“If you happen to live in one of their Kensington ......”

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Sep 04,2015
Minithumbdown
By: 'Jessica'
Sep 04,2015
0 people found
this helpful
If you happen to live in one of their Kensington flats, then you'd better hope that the council doesn't come round to visit. Other wise, for the price that they charge, you're probably better off looking somewhere else....
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What agent could do to change your mind?
Charging first world prices for third world housing is inappropriate. The rents they ask for is far too high for the accommodation you receive.
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“I would not recommend Colet Estates to anyone based on ......”

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Jun 15,2013
Minithumbdown
By: 'Tenant'
Jun 15,2013
1 people found
this helpful
I would not recommend Colet Estates to anyone based on my personal experience. The vastly overpriced property I rent constantly has problems (a front door that opens with a push without needing a key, damp, pouring leaks down walls and from the ceiling, an unreliable ...
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By: lost customer
Sep 11, 2014
View all comments (3)
Terrible customer service - Whilst making final enquires for peace of mind, Tarek was very unhelpful and also decided to hang up rather than listen to the questions. When I called back he refused to pass me to a manager and hung up again. I was in the latter stages of finalising a rental and now will not use Colet. Tarek did the opposite of putting my mind and rest and I will not be using Colet at all or recommending them. If someone in the managing team would like to contact me, please do so. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Colet Estates, London W14 0QH



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