“STAY AWAY! I have dealt with Clifton Proerty Services twice ......”
1 Star Review
Feb 10,2016
By:
'Annoyed'
Feb 10,2016
Branch: Bristol, 150 Whiteladies Road
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: BS1
Branch: Bristol, 150 Whiteladies Road
Lettings (as a Tenant)
Rent PCM: £725
Postcode: BS1
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people found
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STAY AWAY! I have dealt with Clifton Proerty Services twice now - once when we moved in, and now that the flat is being rented via them again. This was not a CPS managed property, just a private landlord using CPS to advertise and manage viewings etc. When we rented, CPS took our agency fees, and then told us that the landlord didn't approve of me and therefore we wouldn't be getting the property...or our fees back. After much arguing and threats of suing and contact the police, they backed down and ultimately the landlord accepted me as a tenant. Now that we are moving out I am reminded how awful they are. Having had a bad experience I explain that I would be home for all viewings as I'm on maternity leave, and they must give me the required 24 hours notice. Called to tell me of a viewing with less than 24 hours notice but I allowed it as I could make it work. Woman kept trying to get me off the phone before I had confirmed the time as 11.15, not 11.50 the next day. Skip ahead to 11.45 the next day and I'm calling CPS - the viewing had been cancelled, they didn't tell me, weren't going to tell me, and weren't going to tell me they'd rescheduled for the next day. They were just going to turn up at my door hoping I wasn't home and wouldn't notice!!! They're liars and extortionists. I've only managed to get them to do as they're supposed to by telling them I'll be speaking to my landlord and letting her know what kind of service she's paying for!
Comment on agent fees
When you include VAT, agency fees are nearly 1/2 a months rent! And if you don't get the place, they WILL try and keep your fees!!!
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