Have just lost sale of my flat due to "extortionate" service charge. Property Manager R.Dendy does his best to explain (in my opinion) their highwayman tactics. Our fire alarm system has been faulty for the last 2 plus years and they have gaily paid call out charges without checking that the problem has been fixed, which it hasn't. A new part apparently needed to be ordered but was never sanctioned as went to wrong dept. Refund from electricity company has disappeared into the ether but apparenetly has been credited back to us!!! Have paid them since January £1,69l.00 and I live in a low cost flat!!! Any idea how to get rid of them (legally)?
What agent could do to change your mind?