I used this agent from 2010 - 2011. I found them to be particularly friendly and helpful when it came to letting the property out to me, good customer services etc.
However as with alot of letting agents this was soon to change when I moved out of the property and they were looking for a bit of extra £££'z to keep there agency business afloat during these hard times.
Well it is hardly a suprise that the property market has crashed if these are the type employed to deal with sales and lettings. I Think i'd rather sleep in a cardboard box than buy or rent a house of the likes of these arrogant BSC hons a-holes, Quite honestly.
The intial reaction to anything that may go wrong during your tenancy is that it is most likely to be your fault. Once you've spent ridiculous amounts of time trying to convience them that you are infact, not responsible for any fault they will send a man sporting leather hat, boots and swinging a lasso above his head on horseback round to 'fix' the problem.
I had to speak with the landlord directly to sort any issues out, fully managed by Sterling, I don't think so,
Sterlings website and adverts with floorplans and plenty of pictures may be one step above the other agents, however that is a good as it gets. More expensive, greedy money grabbers.
I would recommend anyone to spare their patience and go with another agent in the Hemel Hempstead /Tring area.