Unidaplace is one of those agents who exploits the lease agreement and charge their tenants additional fees whenever possible. For example, the first draft of my lease did not include certain charges which suddenly appeared on my second and final draft (this is despite me asking them outright if there are any additional hidden fees I should be aware of). By then, the deposit of 500 pounds has already been paid. Also, they charge a service fee for the communal areas to be cleaned up. During my stay, I have never seen this person ever. And if this person did swing by, she definitely did not clean up the place they way she should. Attitude wise, the staff at Unidaplace is extremely friendly up till the point you sign and commit. After that, it's all business and they take a long time to get back to you. In some sense, this almost feels like a scam. I would strongly advise anyone considering Unidaplace to exhaust all options before signing with them.
What agent could do to change your mind?