My experience of Martin and Co. (Nottingham branch) as a letting agency is very poor. They seem to work very short days and have long lunch breaks, so it is difficult to get through on the telephone. When I did get through, they always told me it was somebody else I needed to speak to who was always busy, out of the office or on the telephone, and that they would phone back (which of course they never did).
The property I rented was repossessed by the mortgage company due to a breach of mortgage conditions by the landlord. I received very little help from Martin and Co. on this matter and felt they didn't consider it seriously. After receiving a rigorous credit check to become a tenant I wonder whether they do the same with their landlords? When informing them about the eviction by bailiffs I'd been threatened with, I was informed that they had seen many of these kinds of letters before!