“Wow......where to start. I could write a book up ......”
1 Star Review
Feb 17,2016
By:
'Disappointed'
Feb 17,2016
Branch: Deeside, 10 Old Marsh Farm Business CentreOld Marsh Farm Road
Services: Lettings (as a Landlord)
Rent PCM: £445
Would you recommend?: No
Postcode: L20
Branch: Deeside, 10 Old Marsh Farm Business CentreOld Marsh Farm Road
Lettings (as a Landlord)
Rent PCM: £445
Postcode: L20
13
people found
this helpful
Wow......where to start. I could write a book up with the utter haplessness and poor service that this company provided to me. To attempt to summarise really doesn't start to scratch the surface but here goes.
Initial Property Assessment/Choice/Purchase: My experience was that the original schedule of works quoted was incomplete (thus had to spend much more later on to rectify basic omissions), property purchased was at top price (even at auction) and after two years of regional growth, expensively refurbishing the property and general maintenance I lost £20,000 on sale!! Further poor examples experienced. Also poor estimate of income realisable.
Refurbishment: what should be quick and easy for this company, in my experience ended up taking up to 5 times longer than it should, finished to a shabby standard, dangerous, requiring further expensive work and all after supposedly being 'quality checked'. Oh, the funniest (if I hadn't been paying for it) is a fence erected on the wrong property, seriously!! ~Sighs
Management: Again....from not knowing if there was a tenant living in a flat, not preparing, agreeing and retaining a copy of an inventory (thus not enabling me to prove standard of property when tenant moved in or claiming after the ADR-sourced tenant trashed the property), telling me (2 years later) that they had let a tenant move in to my property without taking a holding deposit!!, then the usual late payments, people continually 'unavailable/out of office', poor-to-non-existent communications, not being able to even actually believe what they tell you (I subsequently found numerous examples of this - no company/Director should do this...amazing).
Much, much more unbelievable adventures at the hands of this company experienced but suffice to say that if I were thinking of partnering with this company on investments I would take comments with a large fistful of salt and proceed with extreme caution.
If I had done that myself I would have been much richer, not have had to travel to Liverpool regularly over a couple of years, had so much more time to myself and peace-of-mind.
On the down side I would have missed out on many unbelievable and chuckle-worthy stories and tales that I entertain/bore friends and family with whenever I can!! They think I am exaggerating....if only they knew the half of it!
What agent could do to change your mind?
Fees are poor for the service that they provide. Would be decent value if they did what they had agreed/supposed to.
Attached Filesnbsp;
Comment on agent fees
Fees are poor for the service that they provide. Would be decent value if they did what they had agreed/supposed to.
13
people found
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