“Absolutely abysmal. I wouldn't send my worst enemy to rent ......”
1 Star Review
Feb 14,2016
By:
'Disappointed'
Feb 14,2016
Branch: Martgate, 177 Northdown Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CT91
Branch: Martgate, 177 Northdown Road
Lettings (as a Tenant)
Postcode: CT91
5
people found
this helpful
Absolutely abysmal. I wouldn't send my worst enemy to rent with lovetts. The manager, is extremely rude, unhelpful, and took all the issues we had with our flat as a personal attack. Nothing worked when we moved in, (oven, fridge, freezer) and when we asked for it to be fixed we were told to get a takeaway. As well as this, on the day we moved in and expressed our concerns, we were told that we would be given a section 21 so forced to move out ( never happened but the sentiment was wonderful!).
It took a week for these necessary and basic things to be fixed, after several arguments, fob offs and lies told to us.
We were told before moving in that everything was spotlessly clean and repaired, yet the fridge and freezer were riddled with mould.
After 2 months of living at the flat, we found used heroin needles, which took a further 3 months to be rectified, after several phones calls and emails.
I would highly recommend for anyone to consider lovetts to NOT do so. Absolutely vile manager, poor service, completely unprofessional, I don't know how they have managed to stay in business for so long.
Glad we do not do business with them any more. And hopefully something with them will change soon.
What agent could do to change your mind?
Terrible. Over priced for what the service was.
Attached Filesnbsp;
Comment on agent fees
Terrible. Over priced for what the service was.
5
people found
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Kind regards
Richard Crosby
Director