“After our previous experience, we had become rather disillusioned with ......”
5 Star Review
Feb 13,2016
By:
'Anna'
Feb 13,2016
Branch: London, 60 Westferry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Branch: London, 60 Westferry Road
Lettings (as a Landlord)
Postcode: E14
37
people found
this helpful
After our previous experience, we had become rather disillusioned with letting agents. We decided it was time for a fresh start, so glad we did. Working with Franklyn James has been a completely new experience, far exceeding our expectations. Nothing has been too much trouble; promises of actions have been fulfilled and levels of communication have been superb. The property was re-let within days of the previous tenant leaving, with full diligence checks having been undertaken on the new clients. Peace of mind and a professional, friendly service.
Comment on agent fees
The fees are in line with other agents but I feel we have received a far better service from Franklyn James for the amount paid than from our previous letting agent. We were pleased to note the fee percentage reduces if the tenant decides to stay on for subsequent years; the opposite was true in our previous experience, which considering the level of service had been dire was rather galling!
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