“After living in our rented flat for 2.5 years we received ......”
1 Star Review
Feb 02,2016
By:
'PM'
Feb 02,2016
Branch: Glasgow, 2 Woodside Place
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 2 Woodside Place
Lettings (as a Tenant)
Rent PCM: £600
Postcode: G12
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After living in our rented flat for 2.5 years we received a letter from our agent at the time saying our landlord was changing agent to Orbis Property. After 2 months under the new management of Orbis, I got a call from ross yates stating that as we were now out of our initial term there was going to be a rent increase. We received notice through the post shortly afterwards. Due to the massive increase in rent, we could no longer afford to stay in our flat. The fact we had looked after the property very well counted for nothing, they just wanted us out the property as soon as possible in order to fill it with higher paying tenants! As soon as we handed in our notice at the property it was as if they wanted rid of us and we were just 'in the way'. They carried out viewings at very inconvenient times for us and gave us very little notice. I would not recommend this company.
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You failed to mention in your review that when you were on the look out for a new flat, I gave you numerous options of other properties within your budget that we had available at the time. You also failed to mention that I helped you secure your new flat through one of my friends at another agency, as I know how hard it is in the competitive rental market.
To say you 'wouldn't recommend' my company in no way leaves a constructive review of my performance based on your review. This could potentially be damaging to a small agency, so I'd welcome you to come into the office for a coffee (or call me directly on 07525 338 750) to discuss how I didn't act in the interest of my client (the landlord) and you (the tenant) at all times.
Regards,
Ross