I was in a chain of 4 people and all the solicitors involved seemed to have no urgency in moving the sale forward despite one person in the chain threatening to pull out and it getting closer and closer to Christmas. We were given a date to move mid-November and subsequent dates of anything from a few days to a week ahead each time. Our house was packed up and stress levels were rising! Both Non and Shelley at Dafydd Hardy worked way beyond the call of duty in chasing solicitors up and ensuring the sale finally happened. More importantly they got to know us, treated us with understanding and respect and helped to keep us coping! We never felt like we were a just a case with a fee at the end but that they genuinely felt for our situation! I cannot write here exactly what happened on the day of exchange and completion, only that Shelley stuck her neck on the line and used every bit of intiative and ingenuity to save a drastic situation and ensure that we finally moved... 4 days before Christmas! I cannot rate their input high enough and would highly recommend these estate agents!