Richard Kendall Estate Agent
Ossett, WF5
4.9/5, 362 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“Mandy has been an excellent help to ensure that the ......”

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Feb 01,2016
Minithumbup
Mandy
By: 'Amy'
Feb 01,2016
0 people found
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Mandy has been an excellent help to ensure that the process leading up to my purchase has run smoothly. She has been there to offer help and advice throughout and has even gone the extra mile to fit around my working hours. Thank you Mandy!!
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Opening Hours
Address

Richard Kendall Estate Agent
5 Station Road
Ossett
West Yorkshire
WF5 8AB
01924 266555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £63,000 £16,500,000
Lettings 100% 99% £450 £450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 231 4 117 3 3 1
Areas covered
  • WF5
  • WF4
  • WF12
  • WF13
  • WF14
  • WF15
  • WF16
  • WF17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS UKALA TPOS Sales TPOS DPS TDS
Latest Properties

“The celebrity of Astate Agents...”

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Feb 21,2022
Minithumbup
Mandy
By: 'Jodie Day'
Feb 21,2022
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We can't thank Mandy enough for her great service. She has been brilliant from start to finish. Has lots of experience and is kind and understanding. I'd definitely recommend . Thank you so much x...
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By: Richard Kendall Estate Agent
Feb 25, 2022
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“All praise and thanks to Mandy Bennett. Her s......”

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Dec 20,2021
Minithumbup
Mandy
By: 'Customer'
Dec 20,2021
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All praise and thanks to Mandy Bennett. Her service was exceptional as she helped myself and my elderly parents through a stressful and worrying house move. Her great skill was in keeping all parties on board and informed throughout - as well as chasing solicitors ...
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By: Richard Kendall Estate Agent
Dec 20, 2021
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Thanks so much for your review. ...

“Excellent Service / Smooth Process...”

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Dec 15,2021
Minithumbdown
Mandy
By: 'Lynne'
Dec 15,2021
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Excellent service, professional and knowledgeable staff. Very smooth transaction with great communication from start to finish (which was only 5 weeks from accepting offer to completion of sale) x...
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By: Richard Kendall Estate Agent
Dec 21, 2021
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Thanks so much for your review, ...

“I had the pleasure of buying a property throu......”

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Dec 08,2021
Minithumbup
Suzanne
By: 'Sommaya patel'
Dec 08,2021
0 people found
this helpful
I had the pleasure of buying a property through Suzanne at RK. She was amazing keeping us informed at every stage of the process. Suzanne kept in touch with us regularly to ensure we knew what was going on and ensured the chain kept moving ...
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By: Richard Kendall Estate Agent
Dec 09, 2021
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Thanks so much for your review. ...

“Mandy Bennett handled the sale of our propert......”

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Dec 08,2021
Minithumbup
Mandy
By: 'Angela Stead'
Dec 08,2021
0 people found
this helpful
Mandy Bennett handled the sale of our property very efficiently, she kept up informed of the progress of the sale throughout. We have dealt with Mandy several times and always find her courteous and helpful with a pleasant personality....
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By: Richard Kendall Estate Agent
Dec 10, 2021
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Thanks so much for your review. ...

“Great purchase experience...”

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Dec 01,2021
Minithumbup
Trish
By: 'Flo'
Dec 01,2021
0 people found
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Great purchase experience! We were in touch with Trish, who was always helpful, prompt and efficient in answering our queries. Would definitely recommend....
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By: Richard Kendall Estate Agent
Dec 01, 2021
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“First class...”

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Nov 14,2021
Minithumbup
Mandy
By: 'Kate'
Nov 14,2021
0 people found
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Selling my house through Richard Kendall’s in Ossett was the best choice I could have made. They were professional, kept me fully informed every step of the way and explained the legal side of the proceedings too. An excellent experience for me....
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By: Richard Kendall Estate Agent
Nov 15, 2021
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Thanks so much for taking the time to leave your review and we are so happy you have been pleased with the service. ...

“After a very long, difficult house buying jou......”

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Nov 01,2021
Minithumbup
Mandy
By: 'Ilsa'
Nov 01,2021
0 people found
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After a very long, difficult house buying journey, Mandy was absolutely fantastic with our purchase. She kept us very informed and in the loop about all processes, always keen and happy to help, and managed to get our sale sorted in record time. Thanks again!...
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“Made contact on the Wednesday, photos were ta......”

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Oct 26,2021
Minithumbup
Mandy
By: 'Ashley Franklin'
Oct 26,2021
0 people found
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Made contact on the Wednesday, photos were taken on the Thursday, listing was active on the Friday and the house was under offer on the Saturday. Quick and efficient service and Mandy was constantly on the ball. Highly recommend....
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By: Richard Kendall Estate Agent
Oct 26, 2021
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Thank you for your review ;-) ...

“Thanks to Mandy Bennet and her team for all ......”

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Oct 20,2021
Minithumbup
Mandy
Donna
By: 'Shaz Senior'
Oct 20,2021
0 people found
this helpful
Thanks to Mandy Bennet and her team for all the hard work and lovely to chat to very professional and polite over the phone . I would highly recommend Richard Kendal to friends and family And loving my new house...
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By: Richard Kendall Estate Agent
Oct 22, 2021
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Thanks so much for your review. ...

“House purchase...”

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Oct 19,2021
Minithumbup
Mandy
By: 'Jessica'
Oct 19,2021
0 people found
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Mandy was great in dealing with my house purchase. She kept me up to date and always listened when I had endless questions !...
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By: Richard Kendall Estate Agent
Oct 19, 2021
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Thank you for the 5* review ...

“As estate agents go, not bad at all!...”

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Oct 18,2021
Minithumbup
Mandy
By: 'David'
Oct 18,2021
0 people found
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Mandy and the team at Richard Kendall dealt professionally with the sale of our late mother's house and provided useful information and explanation at various stages of the process. Importantly, it was always possible to get through to the office by telephone without being sent ...
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By: Richard Kendall Estate Agent
Oct 19, 2021
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We appreciate the time you have spent in providing your review. Thank you ...

“Mandy has provided an invaluable service to u......”

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Oct 18,2021
Minithumbup
Mandy
By: 'Joy Glazebrook'
Oct 18,2021
0 people found
this helpful
Mandy has provided an invaluable service to us not only with our own house sale but also with our purchases. She kept us up to date with all steps of the process and when she said she was going to do something, she did it. ...
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By: Richard Kendall Estate Agent
Oct 19, 2021
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Thank you for your 5* review ...

“Kept waiting. People on holiday. Seller allow......”

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Oct 18,2021
Minithumbdown
By: 'Michael'
Oct 18,2021
0 people found
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Kept waiting. People on holiday. Seller allowed to be totally unhelpful. Cost me money. Seller solicitor useless. I was on point of backing out...
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“Donna, Suzanne and Melanie were excellent...”

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Oct 11,2021
Minithumbup
Donna
Suzanne
By: 'Chris'
Oct 11,2021
0 people found
this helpful
Donna, Suzanne and Melanie were excellent throughout the sale and purchase of my properties. Kept me informed throughout and were resilient to get everything over the line within desired timescales. Appreciate all the help and dedication to get us our new home!...
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By: Richard Kendall Estate Agent
Oct 12, 2021
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Thank you so much for taking the time to leave a review. ...

“Donna and Suzanne were fantastic and guided m......”

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Oct 04,2021
Minithumbup
Donna
Suzanne
By: 'Josh'
Oct 04,2021
0 people found
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Donna and Suzanne were fantastic and guided me through everything I needed to do. The whole buying process was a great success and I would highly recommend Richard Kendall to anyone buying a new home. Thank you very much Donna and Suzanne and the rest ...
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“Richard Kendall speedy sales...”

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Oct 04,2021
Minithumbup
Suzanne
Donna
By: 'Catherine B'
Oct 04,2021
0 people found
this helpful
Richard Kendall were so quick selling our home and Suzanne and Donna were great in keeping our sale progressing along and keeping us informed at every step. When the worst happened and the chain collapsed due to the bottom buyer pulling out Suzanne was an ...
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By: Richard Kendall Estate Agent
Oct 06, 2021
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Thanks so much for your review. ...

“Donna and Suzanne were professional, efficien......”

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Oct 02,2021
Minithumbup
Donna
Suzanne
By: 'Mr Longley'
Oct 02,2021
0 people found
this helpful
Donna and Suzanne were professional, efficient and friendly throughout the selling process. I encountered a number of issues, which Donna and Suzanne supported me to resolve. When I was having issues with my solicitor, they were empathetic and provided sound advice on how to deal ...
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By: Richard Kendall Estate Agent
Oct 04, 2021
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Thank you for the 5* review ...

“PROFESSIONAL AND PROACTIVE...”

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Sep 29,2021
Minithumbup
Melanie
By: 'L YOUNG'
Sep 29,2021
0 people found
this helpful
The Ossett office, and Melanie in particular, have totally restored my faith in the selling division of Richard Kendall. Nothing was too much trouble for Melanie - she kept me informed at every stage, and was very proactive in ringing me with updates throughout the ...
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thanks so much for your review. ...

“5 star service throughout the whole process o......”

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Sep 28,2021
Minithumbup
Melanie
By: 'Frazer'
Sep 28,2021
0 people found
this helpful
5 star service throughout the whole process of selling a property. An extremely professional service given by Melanie at Richard Kendall’s at all times....
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thanks so much for your review. ...

“Totally outstanding house selling experience ......”

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Sep 15,2021
Minithumbup
Mandy
By: 'Chris H'
Sep 15,2021
0 people found
this helpful
Totally outstanding house selling experience from viewing right through to completion. Mandy Bennett was outstanding, professional, efficient & a pleasure to do business with. Truely exceeded my expectations, can’t recommend the company highly enough....
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By: Richard Kendall Estate Agent
Sep 16, 2021
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Thank you for the review. ...

“Professional agents...”

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Sep 08,2021
Minithumbup
Trish
By: 'Andrew'
Sep 08,2021
0 people found
this helpful
Dealt with agents on two house sales as one fell through (buyer change of circumstances). Found them to be attentive and good communicators. Staff are very helpful and strive to resolve issues and provide a personal feel service despite handling lots of properties. Trish in ...
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By: Richard Kendall Estate Agent
Sep 10, 2021
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Thanks so much for your review. ...

“They all couldnt have been more freindly and ......”

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Aug 26,2021
Minithumbup
yvonne
By: 'Yvonne'
Aug 26,2021
0 people found
this helpful
They all couldnt have been more freindly and efficient. The staff at Ossett are a pleasure to have dealt with and made every effort to progress the sale calml, patient snd pleasant at all times....
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By: Richard Kendall Estate Agent
Aug 27, 2021
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Thanks so much for your review. ...

“Quality service at Richard Kendall...”

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Aug 24,2021
Minithumbup
Melanie
By: 'R G'
Aug 24,2021
0 people found
this helpful
Selling our house with Richard Kendall was a quick and straightforward experience. Despite the property market being flooded at the time, Richard Kendall were able to get us several quality viewings straight away, resulting in a offer in less than a week. After the house ...
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By: Richard Kendall Estate Agent
Aug 24, 2021
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Thanks so much for your review. ...

“Donna and Suzanne were exceptional in assisti......”

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Aug 24,2021
Minithumbup
Donna
Suzanne
By: 'Kharma-Sel'
Aug 24,2021
0 people found
this helpful
Donna and Suzanne were exceptional in assisting me with my purchase. We all worked together and managed to get the sale through in record time. They were always responsive to my questions, professional, yet friendly. I can't thank them enough for making the process so ...
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By: Richard Kendall Estate Agent
Aug 24, 2021
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Thanks so much for your review. ...

“The service was fantastic, from start to comp......”

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Aug 23,2021
Minithumbup
Mandy
By: 'joanne'
Aug 23,2021
0 people found
this helpful
The service was fantastic, from start to completion. Mandy from the Ossett branch was outstanding and made sure that our experience was smooth. We would definitely recommend Richard Kendall....
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By: Richard Kendall Estate Agent
Aug 24, 2021
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Thanks so much for your review. ...

“Donna & Suzanne have been excellent throughou......”

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Aug 22,2021
Minithumbup
Donna
Suzanne
By: 'Olivia'
Aug 22,2021
0 people found
this helpful
Donna & Suzanne have been excellent throughout our selling process. They constantly kept us updated from beginning to end. Thank you!...
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By: Richard Kendall Estate Agent
Aug 23, 2021
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Thank you for leaving the 5* review ...

“First time Seller of my home and was guided t......”

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Aug 20,2021
Minithumbup
Mandy
Melanie
By: 'Deborah'
Aug 20,2021
0 people found
this helpful
First time Seller of my home and was guided through everything by Melanie and Mandy. The communication and assistance was out-standing and so helpful. We had some issues to deal with but Mandy was always professional in the way everything was dealt with. Thank you ...
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By: Richard Kendall Estate Agent
Aug 23, 2021
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Thank you for leaving a review for Mandy & Melanie ...

“Slater/conolly...”

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Aug 20,2021
Minithumbup
Mandy
By: 'Charlotte Slater'
Aug 20,2021
0 people found
this helpful
Thankyou to Mandy, she chased the sale and progress of my home as it was sold through another agent nothing was too much trouble for her and she kept me informed on a daily basis. I would definitely sell my property through Richard Kendalls in ...
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By: Richard Kendall Estate Agent
Aug 23, 2021
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Thank you for leaving a 5* review ...

“Great service. Mandy was particularly helpful......”

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Aug 20,2021
Minithumbup
Mandy
By: 'John'
Aug 20,2021
0 people found
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Great service. Mandy was particularly helpful in negotiating us through a few potential last minute issues. Would recommend Richard Kendall....
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By: Richard Kendall Estate Agent
Aug 23, 2021
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Thank you for leaving a 5* review for Mandy ...
Staff picture Mandy
(190)
Staff picture Melanie
(111)
Staff picture Suzanne
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Staff picture Donna
(42)
Staff picture Trish
(12)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
5 Station Road
Ossett
WF5 8AB

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
[email protected]
propertymark.co.uk/complaints
Last updated at 12:06 PM 18/05/2022 by allAgents

Awards won by Richard Kendall Estate Agent, Ossett WF5 8AB



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