Strutt & Parker
Shrewsbury, SY1
2.8/5, 8 reviews
63% recommended
50% sales valuation accuracy
0% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Absolutely dreadful! Payed for are reference fee and everything checked ......”

Share on :
Jan 26,2016
Minithumbdown
Paula
By: 'Angry!!'
Jan 26,2016
5 people found
this helpful
Absolutely dreadful! Payed for are reference fee and everything checked out. Did not contact us when they said they would, had to chase them all the time. Was told the house was ours on Thursday to then be told on Friday another applicant had been chosen due to us having a dog which they knew from the very beginning. Very arrogant agent and would defiantly not use again! I should of read the reviews first! Lesson learnt.
What agent could do to change your mind?
They should of gave us back are reference fee as they let another applicant through after we applied.
Attached Filesnbsp;
Comment on agent fees
They should of gave us back are reference fee as they let another applicant through after we applied.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Strutt & Parker
Theatre Royal, 14-16 Shoplatch
Shrewsbury
Shropshire
SY1 1HR
01743 284200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 0% £500,000 £500,000
Lettings 67% 67% £600 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 1 0 1 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Very poor customer service...”

Share on :
Sep 11,2018
Minithumbdown
Belinda
By: 'rupeski'
Sep 11,2018
5 people found
this helpful
We decided to sell our house with Strutt and Parker, who style themselves as a premium estate agent capable of achieving the best price for your house and as a result they charge a percentage that is at the top of the bracket of most ...
read full review
Comment on agent fees
They are expensive. I don't mind that in itself, but if you pay the top prices you expect a good level of service. Their prices do not offer value for money.
Was this helpful? Yes

“SAFE PAIR OF HANDS...”

Share on :
May 13,2018
Minithumbup
Paula
By: 'Michael'
May 13,2018
0 people found
this helpful
It is now 3 years since we purchased an apartment through Strutt and Parker and then contracted them to set up and look after the letting of the property. I can honestly say they made the complete process a simple, totally uncomplicated and stress free pleasure. ...
read full review
Was this helpful? Yes

“renting in ludlow...”

Share on :
Apr 26,2018
Minithumbup
Paula
By: 'pam'
Apr 26,2018
0 people found
this helpful
i must comment on the efficient, friendly, courteous way my enquiry was handled by Paula. I was in Ludlow for a day, and she managed to arrange an appointment for me, at short notice, to view the property I am now living in. I went ...
read full review
Comment on agent fees
the fees are in line with what I expected
Was this helpful? Yes

“Review...”

Share on :
Apr 26,2018
Minithumbup
Paula
By: 'Z'
Apr 26,2018
0 people found
this helpful
Paula is extremely efficient and always replies to my queries quickly. She is very polite, honest and knowledgeable during conversations on the phone or correspondence via email. As we have a handful of properties with S&P - I do prefer just dealing with the ...
read full review
Comment on agent fees
All fine
Was this helpful? Yes

“Our first rental in Shropshire was handled by Paula Olufsen ......”

Share on :
Mar 13,2018
Minithumbup
Paula
By: 'Tom'
Mar 13,2018
0 people found
this helpful
Our first rental in Shropshire was handled by Paula Olufsen who we found very efficient hard working and charming to deal with, seeing us through the initial rental process with ease and professionalism. She ironed out problems of which there were quite a few after ...
read full review
Was this helpful? Yes

“Poor customer service, contacted them on two different occasions to ......”

Share on :
Jul 07,2017
Minithumbup
By: 'JHLL'
Jul 07,2017
2 people found
this helpful
Poor customer service, contacted them on two different occasions to ask for a viewing on a property, never got any response. After my second email, a few days later, the property I asked to view had been taken. Would not recommend, they are the least ...
read full review
Was this helpful? Yes

“Absolutely dreadful! Payed for are reference fee and everything checked ......”

Share on :
Jan 26,2016
Minithumbdown
Paula
By: 'Angry!!'
Jan 26,2016
5 people found
this helpful
Absolutely dreadful! Payed for are reference fee and everything checked out. Did not contact us when they said they would, had to chase them all the time. Was told the house was ours on Thursday to then be told on Friday another applicant had been ...
read full review
What agent could do to change your mind?
They should of gave us back are reference fee as they let another applicant through after we applied.
Attached Filesnbsp;
Comment on agent fees
They should of gave us back are reference fee as they let another applicant through after we applied.
Was this helpful? Yes

“Not informative, i have had to continuously chase them. When ......”

Share on :
Dec 23,2015
Minithumbdown
Paula
By: 'Not'
Dec 23,2015
7 people found
this helpful
Not informative, i have had to continuously chase them. When I do chase them they ask for information that they already hold, obviously do not read their emails. Biased, allow personal opinions to interfere with their professional judgement. Do not use or rely on this ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Strutt & Parker, Shrewsbury SY1 1HR



Find the Best Agent to
Sell or Rent Your Home