“Terrible! DO NOT USE THEM!!!The most irresponsible letting agent ......”
1 Star Review
Dec 30,2015
By:
'L&K'
Dec 30,2015
Branch: Weybridge, 25-27 Baker Street
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: KT12
Branch: Weybridge, 25-27 Baker Street
Lettings (as a Tenant)
Rent PCM: £900
Postcode: KT12
2
people found
this helpful
Terrible! DO NOT USE THEM!!!
The most irresponsible letting agent EVER! Phoned on a few occasions about faulty electric meter and boilers, and all they said was, no that's not our resposibility! Refused to get the boiler properly fixed even thought it broke down 3 times in 4months time!!! The agent actually said this to us: "That is a fairly old boiler and we know that there have been problems with it since the last tenant, but there is nothing we can do about it, we just need to get it reset everytime when it stops working." SO WE ARE EXPECTED TO HAVE COLD SHOWERS EVERY 1.5months NOW IS IT!? And take days off work to stay in the flat and wait for the engineer to come because they only do 9-5 on mon to fri... (No hot water on christmas day, boxing day .. the full week of our holiday)
Faulty electric meter got our bill to shoot 6times higher than previous month and they said that's not their problem.
Never gave us any info about parking/parking permit when we moved in.
Terrible staff attitude when we rang about our problems! Actually laughed out loud on the phone and said: ' sorry that's not my problem.'
We are paying 900 per month with a flat with all kinds of problems and the letting agent won't even take any responsibilities towards any fault in the flat.
Won't communicate with landlords to get problem fixed either even though that's what we asked for!
SO NO! NEVER gonna go with Martin Flashman AGAIN!
DISGUSTING COMPANY WITH DISGUSTING ATTITUDE!
A letting agent that let you a flat with faulty boiler and meter! What's worse than that?
What agent could do to change your mind?
ADJUST THIER ATTITUDE AND ACTUALLY DO SOMETHING!
Attached Filesnbsp;
Comment on agent fees
USELESS AGENT, don't even know why we are paying them!
2
people found
this helpful
Was this helpful?
Yes