London Rentals Ltd
Brent Park London, NW10
3.5/5, 15 reviews
67% recommended
100% lettings valuation accuracy
73% lettings fee satisfaction



Property Features


“I wish I had read the negative reviews before giving ......”

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Jan 22,2016
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Sam
By: 'Y'
Jan 22,2016
6 people found
this helpful
I wish I had read the negative reviews before giving a holding deposit of £700 to this company the day I was due to have my baby. I dealt with "Sam" who was fully aware that I was pregnant and due to have my baby within a couple of days of being accepted to rent one of their properties. My move in date was 05/01/2016, unfortunately I fell unwell during labour and had to stay in hospital, which meant I was unable to move in. My mother kept Sam updated but as it was the Christmas period the company was closed from 24/12/2015 - 04/01/2015 and we could not get hold of Sam on his mobile so my mother left several messages on both Sam and the company's phone. My mother finally got hold of Sam and told him the situation, I would still be moving in once I was discharged from hospital and she would call him and let him know what was happening. Again my mother tried to contact him the following day but had no luck so she left voicemails. On 11/01/2016 Sam called me and I had told him that my mother had been trying to contact him and I would get her to call him back. On 12/01/2016 I had a missed call from Sam and a text message saying "Get you or your mum to call me asap or im starting court proceedings no more Mr nice guy call me now!!!" - I called my mum straight away and she said she had spoken to him. I found his attitude very rude. I am a young girl and just come out of hospital with my new born baby and the last thing I needed was a threatening text along with losing my £700 deposit.
Comment on agent fees
Considering I have lost ‚£700 for something that was out of my hands I find the company fees pretty extortionate
Was this helpful? Yes
By: Angeline
May 24, 2016
You need to take legal action against this company I am going through the same thing with them they have took my money and claim to not have it ...bunch of lying disgusting ppl this is no way a legit firm...they are running a scam and I for one will be taking action against them

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Opening Hours
Address

London Rentals Ltd
230 North Circular Road
Brent,Brent Park London
Greater London
NW10 0JU
020 8022 6410

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 73% £300 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 9 4 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I've recently moved into a property provided by this landlord & ......”

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Feb 08,2018
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Harry
By: 'Happy'
Feb 08,2018
0 people found
this helpful
I've recently moved into a property provided by this landlord & I couldn't be happier where I'm now living & the agent that dealt with me was really very nice, courteous & helpful & he was quick & efficient thank you....
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Comment on agent fees
Agency fees reasonable & within expected rates
Was this helpful? Yes

“Finally it's safe for me to write this review, once ......”

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Sep 20,2017
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Klara
By: 'xx'
Sep 20,2017
6 people found
this helpful
Finally it's safe for me to write this review, once we had moved out and are happy living our lives elsewhere. We were very excited about moving into a new property. After paying all the fees and collecting our keys we even did a little ...
read full review
Was this helpful? Yes
By: Roman
Sep 25, 2017
View all comments (2)
Dear LRS. When we moved in the key clearly did not fit into the keyhole. That is not a bad copy. It was a wrong key. Trust me, I tried every angle possible. Bear in mind we were in desperate situation (and had basically nowhere to live for a few nights). And perhaps it's just a coincidence that the next tennant that moved in had also a set of wrong keys and wouldn't get in if we weren't home. About the door problem, we kindly reported the issue to Josh, to which he responded by slaming the d ...

“Overall very pleased with my experience, I called up about ......”

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Nov 17,2016
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Josh
By: 'Oliver'
Nov 17,2016
3 people found
this helpful
Overall very pleased with my experience, I called up about a flat I had seen on line, josh called me back very soon after and was extremely helpful in every stage of the let, a very helpful office where they go far and beyond most ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“I recently rented a property through London Rentals, the whole ......”

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Nov 17,2016
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Joseph
By: 'Nate'
Nov 17,2016
1 people found
this helpful
I recently rented a property through London Rentals, the whole process went quickly and smoothly and they were able to give me my requests. The team made my move a pleasure and I would recommend them....
read full review
Comment on agent fees
great
Was this helpful? Yes

“Great Estate Agency. Got a nice office, nice properties. Denise ......”

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Nov 15,2016
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Sam
By: 'Mr'
Nov 15,2016
3 people found
this helpful
Great Estate Agency. Got a nice office, nice properties. Denise referred to the team needed. Harry, Sam and Josh were great to me!...
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Comment on agent fees
Standard.
Was this helpful? Yes

“*Told internet and bills were included in the rent.. then ......”

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Apr 08,2016
Minithumbdown
By: 'displeased'
Apr 08,2016
5 people found
this helpful
*Told internet and bills were included in the rent.. then later told we have to pay for our own internet and electric. they put a KEY METER for all the electric in the COMMUNAL kitchen and LIGHTS for corridors and stairs.. how does that work ...
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Comment on agent fees
rubbish
Was this helpful? Yes

“no worse then others we used over the years but ......”

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Apr 06,2016
Minithumbup
By: 'hassel'
Apr 06,2016
1 people found
this helpful
no worse then others we used over the years but main atraction was quick turnaround and flexible on after work and sunday viewings....
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Comment on agent fees
standard
Was this helpful? Yes
By: London Rentals Ltd
Apr 18, 2016
View all comments (1)
Thank you for taking the time to leave a review. LRS aim to provide people with a good service and sunday viewings are a must! ...

“I wish I had read the negative reviews before giving ......”

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Jan 22,2016
Minithumbdown
Sam
By: 'Y'
Jan 22,2016
6 people found
this helpful
I wish I had read the negative reviews before giving a holding deposit of £700 to this company the day I was due to have my baby. I dealt with "Sam" who was fully aware that I was pregnant and due to have my baby within ...
read full review
Comment on agent fees
Considering I have lost ‚£700 for something that was out of my hands I find the company fees pretty extortionate
Was this helpful? Yes
By: Angeline
May 24, 2016
View all comments (1)
You need to take legal action against this company I am going through the same thing with them they have took my money and claim to not have it ...bunch of lying disgusting ppl this is no way a legit firm...they are running a scam and I for one will be taking action against them ...

“These guys are nightmares to work with. They change the ......”

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Sep 05,2015
Minithumbdown
By: 'Nathan'
Sep 05,2015
2 people found
this helpful
These guys are nightmares to work with. They change the agreed rent constantly and you deal with multiple incompetent people to answer simple questions. We paid a holding deposit and our offer got accepted for a flat and a week later we were told they ...
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Was this helpful? Yes
By: London Rentals Ltd
Sep 08, 2015
View all comments (1)
DearNathan I am disappointed to see this review. I have spoken to the relevant departments and I understand that you must be frustrated when you were informed that your referencing was not sufficient for the needs of this landlord. Unfortunately we have to be able to provide sufficient proof of income to support the application to assure the landlord that the rent is achievable. In this instance the landlord was not in agreement with your paperwork and therefore we could not process the deal. ...

“A Delightful company to deal with. Facing impending eviction at ......”

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Jul 23,2015
Minithumbup
Sruli
By: 'Susanne'
Jul 23,2015
1 people found
this helpful
A Delightful company to deal with. Facing impending eviction at my old home, Sruli helped us find exactly what we were looking for and the whole process was smooth and easy. Best of all, when signing I forgot some paperwork required and so Nosson there ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (1)
Dear Susan Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. im gl;ad we were able to find you what you were looking for. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenant ...

“from when i first viewed the flat up till i ......”

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Jul 20,2015
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Sruli
By: 'sholom'
Jul 20,2015
1 people found
this helpful
from when i first viewed the flat up till i signed the agreement, the staff were very helpful they were on time and ensured i was satisfied. they were very professional and a pleasant to deal with. easy to communicate with and great after care ...
read full review
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli ...

“Words fail me to describe the sheer lack of professionalism ......”

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Jul 16,2015
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Joseph
By: 'Zachary'
Jul 16,2015
5 people found
this helpful
Words fail me to describe the sheer lack of professionalism and common sense of right or wrong that the people I dealt with from this company met me with. Right from the get-go I was fed one lie after another on top of having taken ...
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What agent could do to change your mind?
Not worth the service at all!
Attached Filesnbsp;
Comment on agent fees
Not worth the service at all!
Was this helpful? Yes
By: London Rentals Ltd
Jul 20, 2015
View all comments (1)
Dear Sir Thank you for taking the time to rate our company. I will look into the matter you have raised. your sincerlyt London Rentals ...

“Was looking for a flat to rent came across a ......”

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Jul 16,2015
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Sruli
By: 'Zack'
Jul 16,2015
0 people found
this helpful
Was looking for a flat to rent came across a couple in this area first one was to small so they took me to the other flat they had and that suited me perfect, as i have a pet and this agency allowed me to ...
read full review
Comment on agent fees
agent fee was fairly priced like other agency i have used in the past.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli ...

“I recently had to re new my contract, I was ......”

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Jun 12,2015
Minithumbup
By: 'Jenna'
Jun 12,2015
0 people found
this helpful
I recently had to re new my contract, I was worried as the recent feedback on this site was really bad, when I arrived to the new office it was clear to see that the company has new management, everything was far more professional than ...
read full review
Comment on agent fees
‚£150
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli ...

“I had been referred to London Estates by a colleague ......”

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Jun 12,2015
Minithumbup
Sruli
By: 'Joanne'
Jun 12,2015
0 people found
this helpful
I had been referred to London Estates by a colleague of mine who had rented from them a few years back. He had advised me they always have good flats in all areas of London. I was a bit hesitant at first as I had ...
read full review
Comment on agent fees
Agents fees were standad as I have called up other agents and if anything they were cheaper.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli ...
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Awards won by London Rentals Ltd, Brent Park London NW10 0JU



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