“An absolute disgrace, from *Palace Gate Lettings at the Battersea ......”
1 Star Review
Jan 11,2016
By:
'X'
Jan 11,2016
Branch: London, 134 Northcote Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: SW18
Branch: London, 134 Northcote Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SW18
0
people found
this helpful
An absolute disgrace, from *Palace Gate Lettings at the Battersea Branch. The ad from the photos looked nothing like the flat they were jazzed up and misleading, over 50 percent of the items are not even in the flat pictures advertised. They increased the price within 2 hours of advertising. The ad is http://www.rightmove.co.uk/property-to-rent/property-56845724.html?premiumA=true
Progressed with an application on based on having a good landlord but the agents ** did no relay back the messages correctly to the landlord. Told the agent that the there was no issue with getting the deposit money in the end but they told the landlord there was an issue instead of clearing the situation up with the tenant first. Also indicated they would not do replacements for tenants if they had to leave based on a family emergency and had to leave the flat, they said 'that's life' and would allow to the tenant leaving to find a replacement they would have to pay the term out. *** showed her inexperience in dealing with clients and did not relays message correct back to her colleagues. Felt there was no negotiation skills behaved more like graduate administrators than true letting professionals.
Will never recommend them to anyone or deal with them again, the most unprofessional agent I have dealt with in this country.
Comment on agent fees
BAD
0
people found
this helpful
Was this helpful?
Yes
Once again we are sorry that the tenancy did not proceed to a successful conclusion but we believe we have at all times conducted ourselves professionally and have always communicated promptly between Landlord and Tenant.