Bulmers Letting Agency
Malton, YO17
1/5, 7 reviews
0% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features


“At first impression seemed really good. Dawn was friendly and ......”

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Dec 31,2015
Minithumbdown
Dawn
By: 'Anon'
Dec 31,2015
12 people found
this helpful
At first impression seemed really good. Dawn was friendly and approachable, however once we were in the house things swiftly changed. The whole house is riddled with damp, when we reported it (with photos) we were told it was our fault because (and I quote) "you should have the heating on full at all times and leave all windows on their vent settings to stop the formation of cold spots" now I have a masters in environmental science and my partner is a structural engineer. At no point have either of us learnt that that is the correct way to deal with damp. Weirdly enough the majority of the mould is nowhere near any windows! We reported a few other issues were told that all issues would be looked at at our next inspection. The month our inspection was due came and went and despite numerous emails and phone calls still no one has been out, finally got a reply today and have been told it'll be another three weeks (before the inspection. No mention of when issues will be fixed). Our contract is up in two months and again I have asked numerous times about options to renew (we absolutely adore the house) my questions get ignored, that's when we even get a coherent reply. Most of the time there is no greeting on an email and its one or two words long with no sign off.

If we could have the house without bulmers life would be perfect. I had been hoping that the issues were just with Dawn as she's only part time etc but reading the other reviews it seems to be a branch wide problem. It's odd how bulmers are quick to get in touch when they are changing their bank details but not when you need anything from them.

Hopefully now Bulmers have been bought out things might improve. If I don't get any joy from Dawn I think I'll attempt a complaint to Sally, based on other reviews I may as well bang my head against the wall.
Comment on agent fees
In line with fees I have paid elsewhere (York, Plymouth, Leeds etc)
Was this helpful? Yes
By: Anon
Apr 01, 2016
I have just moved out of a property which we deemed to be unsafe for health reasons. A leaking roof, damp covered walls and a broken heating system. We took pictures and went down to Bulmers only to be told that they would only be able to verify these comments if they came to the property as we could and inferred probably were making it up! When we then said right when can you come and see the property as we are very unhappy they stated it isn't something they do unless its a check out and we should contact the landlord. We then decided to hand in our notice and looked to move out, when dropping in the notice I have never been met with such rudeness. The attitude and tone they took with me was disgraceful and totally unacceptable. Having moved out of the property 2 weeks ago we are still waiting to get our deposit back but it is something that having rang the office only Sally can deal with and she is on holiday till next week!!! Then when asked about if the property had any problems in check out she reiterated it was Sally that dealt with it but it had been an outside agency do the final check and as I hadn't heard anything I was to assume there had been no problems. I shall now wait until next week to hear about getting my money get, maybe I'll add the interest percentage they charge if the rent is late and see how quickly I then get my money! Not a very professional or happy experience and I would not recommend at all.

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Opening Hours
Address

Bulmers Letting Agency
17 Yorkers Gate
Malton
North Yorkshire
YO17 7AA

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 50% £550 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Do not trust anything they say. They are great until ......”

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Nov 24,2017
Minithumbdown
Sally
By: 'JB0817'
Nov 24,2017
6 people found
this helpful
Do not trust anything they say. They are great until they get your money and downright belligerent and unhelpful once you have it. If you need anything in the property doing...do it yourself, it will be quicker and easier. The only person with any ...
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Comment on agent fees
Average
Was this helpful? Yes

“Unprofessional and wouldn't advise anyone to rent through this agency ......”

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Apr 28,2017
Minithumbdown
Sally
By: 'Annonymus'
Apr 28,2017
7 people found
this helpful
Unprofessional and wouldn't advise anyone to rent through this agency with how they treat their tenants. There attitude is disgusting, inconsiderate, and only after one thing MONEY. I was told to post my key for an inspection however I forgot to do so because I ...
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Was this helpful? Yes
By: L A
May 16, 2017
View all comments (1)
Disgusting agency took all our bond and never fixed anything Sally bulmer is the most nasty greedy woman we have ever met avoid at all costs she cares only for the rich owners not tenants ...

“Landlords & tenants AVOID at all costs.For landlords would you ......”

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Nov 15,2016
Minithumbdown
Sally
By: 'Anon'
Nov 15,2016
17 people found
this helpful
Landlords & tenants AVOID at all costs. For landlords would you be happy for your Property to be left vacant for 2 months despite the previous tenant giving notice and paying an extra month but needing to relocate due to work commitments. Sally refused to take keys ...
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“My mother rented a property through Bulmers and at the ......”

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Aug 04,2016
Minithumbdown
By: 'Anon'
Aug 04,2016
11 people found
this helpful
My mother rented a property through Bulmers and at the end of her tenancy handed the property back after the inspection Bulmer's carry out. The landlady had been to see the property prior to this and thank my mum for how nice it had been ...
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Was this helpful? Yes
By: Sally Bulmer
Aug 05, 2016
View all comments (1)
Dear User, i am concerned to hear of your experience. I note that we have not received any concerns direct from you, and we can not relate your experience or circumstance to any property we have let in recent times. We pro-activly work in the landlord and tenant interest to ensure that when a let is ended the property is handed back in a suitable condition which complies with both the tenants and landlord obligation. From time to time there are issues that tenants are liable for which they feel ...

“At first impression seemed really good. Dawn was friendly and ......”

Share on :
Dec 31,2015
Minithumbdown
Dawn
By: 'Anon'
Dec 31,2015
12 people found
this helpful
At first impression seemed really good. Dawn was friendly and approachable, however once we were in the house things swiftly changed. The whole house is riddled with damp, when we reported it (with photos) we were told it was our fault because (and I quote) "...
read full review
Comment on agent fees
In line with fees I have paid elsewhere (York, Plymouth, Leeds etc)
Was this helpful? Yes
By: Anon
Apr 01, 2016
View all comments (1)
I have just moved out of a property which we deemed to be unsafe for health reasons. A leaking roof, damp covered walls and a broken heating system. We took pictures and went down to Bulmers only to be told that they would only be able to verify these comments if they came to the property as we could and inferred probably were making it up! When we then said right when can you come and see the property as we are very unhappy they stated it isn't something they do unless its a check out and we sh ...

“Over the years my husband and I have dealt with ......”

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Nov 21,2015
Minithumbdown
By: 'Anon'
Nov 21,2015
15 people found
this helpful
Over the years my husband and I have dealt with many agents. When my husband and I entered Bulmers to enquire about viewing a property to view the lady actually raised her eyebrows and huffed at him!!! WOW my daughter and I who witnessed this ...
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“I can only echo previous reviewers comments. This is not ......”

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Sep 09,2014
Minithumbdown
By: 'Elaine'
Sep 09,2014
15 people found
this helpful
I can only echo previous reviewers comments. This is not a professionally run lettings agent. I note they are not members of any professional body. They make unqualified personal judgements about prospective tenants and passing the 'Letsure' vetting procedure does not necessarily mean you will ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Bulmers Letting Agency, Malton YO17 7AA



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