Having dealt with these people I can see why there are so many bad reports about them. Initially it actually took 6 weeks to be approved for the let, they claimed they had never received the first set of references which all my referees confirmed they had sent out. So a 2nd set had to be sent. During the approval process no updates were given, and NO phone calls were returned when I called for an update. Also the girl dealing with it claimed to have NOT received 2 emails I sent her, asking for an update. Once everything was finally approved they then chased me wanting me to move in within 2 weeks!
I was already 3 months into a 6 month AST and had to rely on the good will of my existing landlady to release me early, which she granted at the end of month 4, so I told Goadsbys to back off and wait, which they did (to the landlords expense of an empty property). By the way the reason I moved early was because Goadsbys were advertising a property too good to pass by.
Upon arriving at the office on move in day the contract was drafted for a year, as opposed to 6 months which was confirmed in my proposal letter! This did not bother be personally as I'm very keen on the property but WTF!
They also neglected to give me the alarm code which resulted in it going off on night 1 and the cops turning up lol. 1 E-mail fixed that though.
Three months later I get a call asking to arrange a '3 month management meeting'! No prior mention of this and nothing in the contract! Because they are doing a 'managed let' they want to come round EVERY 3 months for an inspection. The first one has now been done by a girl who quite honestly looked like she was ready to start the 'night shift' in Boscombe!
Anyway with that being said, I am grateful to them as I am now in a property 4 times bigger than my previous rental property for hardly any extra rent, I definitely stuck the deal of the century with this property...but Goadsbys.....nah...wouldn't touch em with a bargepole.
What agent could do to change your mind?
Shut up shop and let the Landlords & Tennant deal direct