We have been letting our house through Grants for nearly four years. We live abroad and took the full landlord service as we didn't want the worry of trying to maintain and manage the house from a distance. It has been well worth the cost, Grants have been extremely proactive, and have taken care of all issues and queries relating to the house, whilst keeping us updated along the way, we appreiate the attention to detail and would highly recommend them to other landlords. We are not in the business of being Landlords, but having Grants on our side has taken the headache out of it, during the four year period we have only had a very short period without tenants (a matter of a couple of weeks), otherwise we have had 100% occupancy.
The dealings we have had along the way with the Sales department (in Addlestone) has also been very useful, we have received very honest and current advice on the value of our property, market conditions etc.