“Carved time out away from work to attend a viewing ......”

Dec 17,2015
By: 'Daniel'
Dec 17,2015
7 people found
this helpful
Carved time out away from work to attend a viewing only for my subsequent phone calls, emails and messages to be ignored. Finally told the flat had been given to someone else.

Now, that doesn't mean they are a terrible company, but I read lots of bad reviews online about them, decided to take the risk, and had an overwhelmingly negative experience.

If that is the way they treat their customers, if that is the way the director of the company of all people treats his customers, then it might be worth avoiding them.

I get the impression they have so many people applying for flats they feel they can be as rude and unhelpful as they want. That's a worrying attitude for a business to have.
What agent could do to change your mind?
Respond to phone calls, messages and emails if someone goes out of their way to meet you. Actually give someone a chance to apply for an offered flat.
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