We had an excellent experience finding a flat to let through the Shepherd's Bush branch of Northfields. Jamie answered all of our queries promptly and professionally, and found all the staff quite friendly. Jamie and Louise made the move in process easy, and northfields use a very thorough company for themove in inventory. I will add that we had much less luck with the Ealing branch: a scheduled viewing was canceled only a few hours before our appointment (apparently with a voicemail left though I never seemed to receive it, so we traveled needlessly to the office) and the agent never followed up to provide a rescheduled time. So five stars for the Shepherds Bush branch but I wouldn't recommend the ealing branch.