“Caroline came to value the property and advised us on ......”

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Dec 15,2015
By: 'Katherine'
Dec 15,2015
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Caroline came to value the property and advised us on the asking price and settlement figure. We said we wanted a clean deal and that when we had a purchaser there would be no renegotiation of the price at the last minute.
Shareeka handled most of the sales process assisted by another colleague. There were 3 offers in the first few days. The matter went to best bids. The transaction exchanged on the agreed date although with a later than agreed completion. The purchaser tried to get us to accept completion 6 weeks after exchange. Shareeka made it clear that was not acceptable and we agreed on 10 days. Shareeka had had sight of funds prior to recommending this purchaser so she knew that there was no good reason for a long delay to complete. What I liked about the whole process was the strength of communication. The phone was always answered promptly and courteously. Shareeka always took our call if she was in the office or returned it quickly. Emails were similarly efficient and courteous. I generally felt well advised although the first cash offer was £30,000 less than the eventual sale price and we were told that was a good offer although it was less than the figure at which Caroline had advised us to settle. Generally Northfields did a splendid job and I enjoyed dealing with Shareeka.
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