Absolutely dreadful management and service. Under no circumstances have this company factor your building. They're communication is non existant, numerous residents have written to them with little response and rarely do we get a call back or reply to an email. Work around the development is sporadic and disorganised. Only when they have been shamed into doing work does anything get done. A big development project has been completely mismanaged. They are a very small company but nontheless have a high turnover of staff. We have no faith they can provide good management. Terrible.