“After having quite a few local agents over to offer ......”
5 Star Review
Dec 04,2015
By:
'Mr'
Dec 04,2015
Branch: London, Mabel House, 10a Dartmouth Road
Services: Sales (as a Vendor)
Sold price: £790000
Would you recommend?: Yes
Postcode: SE23
Branch: London, Mabel House, 10a Dartmouth Road
Sales (as a Vendor)
Sold price: £790000
Postcode: SE23
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After having quite a few local agents over to offer their opinion, I felt instantly that Dave at Hunters although a new agent in the area, offered the most honest feedback. Some valuations were ridiculously high and not being an idiot, I did some research which led me to the conclusion that some valuations were unjustified and very likely were some kind of methodolgy to reel me in and have me sign their T&C's.
Dave not only showed me a plethora of research he'd carried out, but also talked about the way in which the area was rising and how last years prices compared to this years.
He also explained how I need to decorate a couple of rooms (which no other agent talked about) and how this could add another ‚£10,000 to the value of my home. He took time to help me understand things that would benefit me, whereas some other agents simply gave me a card and told me to 'call when I'm ready' - like I had already made a decision to use them!
Once we started viewings, I got a call almost daily from Dave or Sarah with updates whether good or bad, but I felt updated at all times.
During the sale once a buyer was found we had a few hiccups, which really was down to my moving onward plans, but the team at Hunters always dealt with things sympathetically and kept my buyer happy and keen to pursue the purchase of my house.
I think a few other 'more established' agents could really take a leaf out of Hunters book when it comes to customer services and relations, as Dave and Sarah have been astonishing and attentive and of course, got the price I didn't even think would be possible - as it was over ‚£15,000 than some other valuations!
I would heartily recommend Dave and Hunters for the efforts made and the way in which they continually made me feel I was important to them.
I have already recommended friend to them and will continue to do so as I feel they deserve an opportunity to show other locals what great customer service really is.
And lastly, their fees were very fair. Dave agreed a fee that was higher if he sold my property for a higher price. It made me feel that he was working hard to get the best price for me, and I felt that deserved a little extra if he pulled it off.
Comment on agent fees
Very fair fees for the efforts made.
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