Myself and partner rented a property in LEEDS with the manchester branch of this company.
We should have realised what a disaster this was going to be when they made us travel to manchester to pick up the keys on moving day and then provided us with no fobs.
When we arrived at the property we found that none of the security gates worked and none of the secure doors actually locked securly. One of the lifts didnt work for our entire stay (6months) even though we were told it was due to be fixed. Come to think about it we never actually recieved our fobs.
The building we later found was full of people who were smoking what smelt like weed constantly. The flat near us on the forth floor got broken into in the middle of the day (so much for a security team on site).
The water was cut off for 3 days, fair enough they let us know and they provided portaloos and showers (in the courtyard) HOWEVER the hot water wasnt on in the morning so you had to shower in freezing cold water. They provided bottled water by placing it outside of each flat. Some wonderful person stole ours, when we went to security to ask they simply said 'oh it must have been stolen theres nothing we can do' UMMM hello its your legal obligation to provide drinking water.
The list of problems goes on and on. We moved out mid december and are still awaiting our deposit which no contact from them regards when we will be getting it and countless promises of calls back.
DO NOT USE THIS COMPANY