Jan 05,2012
By: 'Halifax_Tenant'
Jan 05,2012
8 people found
this helpful
I had an absolute nightmare dealing with these agents. To start with, I had newly moved to UK and was staying in a hotel. It was necessary for me and my wife to move to the flat chosen soon as we were paying hefty hotel bills. In spite of making this clear with Dickinson Harrison, their process was slow and there were unnecessary delays after producing all documentation. When questioned they only said their systems were down.

Maintenance: If something breaks, you are in for a shock. Even after 20 days, I am waiting for them to fix the hot water trouble. Yes, no hot water in peak winter - the broiler broke and someone from their side suggested my wife to use the "kettle" meanwhile. When I suggested I get it fixed myself and they pay the bill, they said "you can't do that - you will be breaking the tenancy agreement". It seems like they have hundreds of rules for tenants but absolutely don't have any for themselves. Why should someone pay full rent only to get broken services.

I have had couple of other experiences especially related to maintenance, written to them - either you get no reply or acknowledgement or when you call them, they will just say maintenance is on it. It takes them week to do something about it. Avoid if you can. Being a foreigner and wanting a flat urgently, I didn't have much choice.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Dickinson Harrison Ltd

12 Bull Green Halifax
West Yorkshire

01422 331100

Opening hours

Find the Best Agent to
Sell or Rent Your Home