Agent has carried out regular checks of property, dealt with any issues brought to his attention by either myself or tenant speedily. Very helpful when sorting out maintenance issues with a number of tradesmen available on a quick response. Office staff also very helpful and efficient. Have used a couple of other agents previously none have come up to Belvoirs standards. Glen runs a tight ship and I trust him implicitly.Feel money costs to manage the tenancy is fair as they are providing a good service.