An agent from Prospect Reading explained their full management terms and I agreed on the understanding there were no extra hidden costs. The next day he added another charge which I agreed to as mistakes can be made, but when yet another amount was added I didn't. There were also costs listed in the 20 page terms he hadn't covered. His excuses ranged from he forgot, made a mistake, and didn't know what was in the terms as they were new. Not so believable coming from one of their management team.
When I didn't agree to the additional charges he simply told me to 'just go and use someone else then'. This was the best advice he gave and I would like to pass it on to you.
What agent could do to change your mind?
I would have stayed with the agency if they had continued the contract with the original charges, however would have requested a different agent to work with.