33% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
75% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jan 09,2009
Jan 09,2009
4
people found
this helpful
this helpful
After moving out of the apartment, I was then sent a bill for nearly
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Feb 2018
reviewed by 'Londoner'
30th Mar 2017
reviewed by 'Canary'
9th Jan 2009
reviewed by 'WINNER'
Opening Hours
Address
Estates & Lets
145 Three Colt Street
Limehouse,London
Greater London
E14 8AP
020 7538 4142
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 67% | £0 | £0 |
| Lettings | 0% | 75% | £1,150 | £3,440 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 25,2020
Jul 25,2020
1
people found
this helpful
this helpful
Worst experience ever. The most inhumane, inconsiderate people I have ever engaged with. They served us notice during the lockdown of the COVID19 pandemic and they were not understanding at all - quite the opposite, they kept claiming they were trying to help us. My ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18, 2020
View all comments
(1)
Dear Tenant ,
Estates and Lets does not own the property and thus the company needs to follow a private landlord's instructions. We endeavoured to get the best solution for you and the other 3 tenants as it was a joint tenancy.
We spoke to the landlord on numerous occasions to accommodate various requests. As per your request, the landlord agreed to released two tenants from the agreement earlier as well as their share of the deposit. The remaining two tenants were offered to pay half of the ...
Aug 24,2018
Aug 24,2018
0
people found
this helpful
this helpful
Estate and lets supoorted me and my husband from overseas. Samantha Leighton was our point of contact. Communication and the move was smooth. Any issues that arose, there was only 1. Was rectified immediately.
Thank you Samantha for always being to hand when nedded, and also ...
read full review
read full review
Comment on agent fees
As advertised. No hidden costs.
Was this helpful?
Yes
Yes
Feb 11,2018
Feb 11,2018
3
people found
this helpful
this helpful
Worst experience ever! They try to charge for absolutely everything and they have a horrible customer service (do not liaise with Hayley!)...
read full review
read full review
Comment on agent fees
They are charging you even to give references to the next agent
Was this helpful?
Yes
Yes
Mar 30,2017
Mar 30,2017
1
people found
this helpful
this helpful
A great company! These guys have always dealt with any of my requests in a timely manner and I would give them 10 stars for service, they have never let me down. Thank you for making my time in the area a more pleasant one, if ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 09,2009
Jan 09,2009
4
people found
this helpful
this helpful
After moving out of the apartment, I was then sent a bill for nearly ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:18 PM 31/03/2017 by Isabelle Docker
