I have been renting with these agents for coming up 2 years now and absolutely cannot wait to leave them...
i started out 2 years ago when they put me in a huge 3 bedroom house that did not have 1 tiny piece of insulation in it which i was assured it had, my gas bill after 5 months became £700 wih only me and 1 tiny newborn, i later found out the house wasnt insulated and that was why - left me out of pocket... i was also left without a working oven for almost an entire year because they couldnt be bothered to sort it out.... i had mould all through the house within 2 weeks of moving in - then was given a lecture how it was my fault and gave me a load of jargon about chemistry - i have a chemistry degree!!! you can not blame me for that!! my shower, bath and toilet were all upstairs, all of which leaked through the cealing into my kitchen, hallway and living room downstairs, perhaps that was the reason for all the mould hey?? that was never fixed by the time i left... i had very dangerous broken wood decking in the garden with nails and all sorts sticking out of it, never ever fixed.... they eventually moved me, tried very hard not to give my deposti back.... i got it back due to 8 plus hrs of cleaning what was basically the last tenants grease and grime... i was down sized to a 2 bedroom which i was given a 2 moinute viewing by the tenants who told me they were very unhappy with the agents and the landlord... i should have listened.. i am young with two kids and it is very hard to get babysitters, they changed my moving date 5 times before i actually got to move - i had to change moving van, babysitters, work arrangemtns etc 5 times, no one was happy but adams did not care one bit... when i finally got to move in i walked in and the house was in the most discusting state i had ever seen a house in my life, there was snot all over the walls - i was heaving the minute i walked in - i cant bring 2 babies in there i said - more time, expence and babysitters for me!! the land lord and landlady came and gave it a very quick clean - still stunk for about 1 month... horrible - and that was just the beginning.... i have still not been able to watch normal digital tv for 8 months now and with kids that is very hard - i have spent several pounds on dvd's as for 8 months i have only had 2 channels, bbc1 and itv3, not fair!! i pay for tv licnece and dong get to watch tv... still they wont do anything..
My walls are so badly covered in mould my children are ill and i told them but once again it is my fault - ready to sue!!!
my landlord left a massice 6x8 shed in my tiny living room for 2 weeks - it was the most dangerous activity you could have put my family through - lucky they didnt fall on my kids - no apologise - my fault once again.... i was late once with my rent by 2 days due to being ill and i was told that i had put the landlords family in debt etc, they had been made redundant etc - i looked them online - they have 3 business's - am so sick of getting lied too - have made me very depressed... there are so many other things wrong with the house - broken stairs, loud pipes, noisy and abusive neighbours, broken bath, the list goes on, i dont normally do this kind of thing but i rang up to complain the other day and was shouted at down the phone, i may have to get the courts involved im afraid, been very mistreated and cannot wait to get away from them!