I have nothing but positive feedback for this agency. I went through the team at dundas street Edinburgh. All staff were always very helpful. I especially want to highlight the excellent client service the management team offer. Every time there was an issue the management team were excellent and promoted a personal understanding of tenants circumstances. Although some problems were slow to be dealt with any emergency issues were dealt with promptly (that day). They also showed a great deal of empathy when we experienced issues with the neighbours up above.
I have recommended this agency to many friends and will continue to do so.