Nov 18,2015
Minithumbup
Tom Williams
Laura Bettany
By:
Nov 18,2015
0 people found
this helpful
We knew that our property was in a popular area and didn't want to pay the huge fees some of the other agents were charging. We viewed a property with Findahome Online and the experience of arranging a viewing was smooth so we asked them to come and value our property.

Tom came to chat with us and was really friendly, we asked for feedback about any improvements we could make to the house before going on the market and he was really helpful (I think we would have spent far too much had we not listened to him)! Once we made minor improvements we decided to go with the standard package (including sales board) and within a few days Tom returned to take photographs (which were really good). The house went online that evening. Within a day we had a number of people requesting viewings and Laura at the office was really quick at getting back to us with times. They also have an on line tracker for sellers which was useful as I could see the interest the house was getting.

We found doing our own viewings really positive as it meant we could answer any questions about the property / area - people shouldn't be put off by having to do this, we believe it's helped. We decided to allow viewers to look around alone and then asked them to meet us outside in the garden with any questions (which is what an agent would normally do.) It's less pressured for all parties this way.

We sold the property within a week and again Laura at the office was great at relaying the feedback and offers we received. We also have found her to be very helpful after the offer was accepted in updating us and communicating with our solicitor.

All in all an excellent service which was amazing considering the price! I must also say I tried to arrange viewings with another (well known) online company and they do not compare to Findahome - their service was automated and we ended up deciding not to bother whereas Findahome have great staff at their office who make the service that much better. We also had dealings with James at the office on the phone if Laura wasn't available and he was equally as helpful and seemed to have knowledge about our property despite not being the main point of contact.

Would definitely recommend to friends and family who are looking to sell their houses - Thank You Findahome!
Comment on agent fees
Fee was fixed and up front and much cheaper than any of the other quotes we had.
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