We have been searching for a property to rent for months and have dealt with agents from many different companies. There have been situations where agents never returned our call, or booked us for a viewing but didn't turn up (!), or kept pushing properties to us that were beyond our budget.
We finally managed to acquire one with the help of Tommy from the Stanmore branch of Ellis.This being the first time we have rented a property in the UK, he has been very helpful and patient with our million-and-one questions, he did not rush us about with the viewings, he was very prompt with replying our emails, and we could reach him even in the evenings and over the weekend. We are more than satisfied with the level of professionalism and efficiency that Tommy has provided.