Pinnacle Letting & Estate Agents
Treforest, CF37
4.4/5, 16 reviews
88% recommended
71% sales valuation accuracy
100% sales fee satisfaction
71% lettings valuation accuracy
99% lettings fee satisfaction

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“Extremely helpful and quick responding. Very patient, I was very ......”

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Nov 16,2015
Minithumbup
By: 'Louise'
Nov 16,2015
0 people found
this helpful
Extremely helpful and quick responding. Very patient, I was very late for a viewing and Kayleigh waited

Can't fault anything been so friendly
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Latest Reviews

View all Reviews 16
19th Jul 2018
reviewed by 'Dorina'
“Kayleigh Ashford was very kind and helpful. She replied to my request almost immediately and provided all the information I ......”
10th Feb 2018
reviewed by 'R.Williams'
“Kayleigh was very efficient as usual with both good phone and email communication, reference a prospective tenant for 29 Francis St...”
2nd Oct 2017
reviewed by 'G'
“Very good all round and hold the tenants view highly which is what keeps the tenants happy and in my ......”
19th Aug 2017
reviewed by 'Tamar'
“Excellent service from Kayleigh - punctual, informative and helpful. I managed to find a suitable property within minutes, and was ......”
8th Aug 2017
reviewed by 'Ricky'
“Excellent, everytime I go into the branch I am always met with a warm and friendly attitude from Kayleigh. Nothing ......”
25th May 2017
reviewed by 'Delyth'
“Very efficient and friendly staff. I have been letting with Pinnacle for 5 years and have no complaints. Would highly recommend ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Pinnacle Letting & Estate Agents
66 Park Street, Pontypridd
Rhondda Cynon Taff,Treforest
Cardiff County
CF37 1SN
01443 402400

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 71% 100% £0 £0
Lettings 71% 99% £300 £860
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 4 2 0 0 0 0 3 0
Areas covered
  • Merthr Tydfil, Aberdare,
  • Tonypandy
  • Blackwood.
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA NALS TPOS Sales TPOS Lettings TPOS SAGEagent
Rankings
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Latest Properties

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Cardiff, CF24
Newport, NP20
Pontypridd, CF37
Treforest, CF37

“Requesting reference...”

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Jul 19,2018
Minithumbup
By: 'Dorina'
Jul 19,2018
0 people found
this helpful
Kayleigh Ashford was very kind and helpful. She replied to my request almost immediately and provided all the information I needed....
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Comment on agent fees
Nice , helpful
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“Kayleigh was very efficient as usual with both good phone ......”

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Feb 10,2018
Minithumbup
By: 'R.Williams'
Feb 10,2018
0 people found
this helpful
Kayleigh was very efficient as usual with both good phone and email communication, reference a prospective tenant for 29 Francis St...
read full review
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“Very good all round and hold the tenants view highly ......”

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Oct 02,2017
Minithumbup
By: 'G'
Oct 02,2017
0 people found
this helpful
Very good all round and hold the tenants view highly which is what keeps the tenants happy and in my property. Win win...
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Comment on agent fees
Very good communication
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“Excellent service from Kayleigh - punctual, informative and helpful. I ......”

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Aug 19,2017
Minithumbup
By: 'Tamar'
Aug 19,2017
0 people found
this helpful
Excellent service from Kayleigh - punctual, informative and helpful. I managed to find a suitable property within minutes, and was kindly given a lift to all property locations....
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Comment on agent fees
Good
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“Excellent, everytime I go into the branch I am always ......”

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Aug 08,2017
Minithumbup
By: 'Ricky'
Aug 08,2017
0 people found
this helpful
Excellent, everytime I go into the branch I am always met with a warm and friendly attitude from Kayleigh. Nothing is a problem to her....
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“Very efficient and friendly staff. I have been letting with ......”

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May 25,2017
Minithumbup
By: 'Delyth'
May 25,2017
0 people found
this helpful
Very efficient and friendly staff. I have been letting with Pinnacle for 5 years and have no complaints. Would highly recommend to other landlords/landladies....
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Comment on agent fees
Competitive
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“Kayeigh is very quick to respond and sort out problems; ......”

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Feb 25,2017
Minithumbup
By: 'Louis'
Feb 25,2017
0 people found
this helpful
Kayeigh is very quick to respond and sort out problems; she is polite and effective and gets the job done. The company regularly inspect the property and make repairs quickly. The rents are cheap and competitive for students, less than half the price of university ...
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Comment on agent fees
The fees are standard.
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“Kayleigh has been extremely helpful in advising me about applying ......”

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Feb 25,2017
Minithumbup
By: 'Rachel'
Feb 25,2017
0 people found
this helpful
Kayleigh has been extremely helpful in advising me about applying for an HMO license and Ceiron too, came and viewed my property at short notice with a view to give further advice. Very supportive staff....
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Comment on agent fees
Fair
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“The people that work there are very polite. Anytime you ......”

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Jan 19,2017
Minithumbup
By: 'CMICHAEL'
Jan 19,2017
0 people found
this helpful
The people that work there are very polite. Anytime you pop up to the office someone is there to help....
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Comment on agent fees
Good
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“Extremely helpful and quick responding. Very patient, I was very ......”

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Nov 16,2015
Minithumbup
By: 'Louise'
Nov 16,2015
0 people found
this helpful
Extremely helpful and quick responding. Very patient, I was very late for a viewing and Kayleigh waited Can't fault anything been so friendly...
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“The whole conversation about accommodation was ok. Every steps were ......”

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Nov 16,2015
Minithumbup
By: 'Martin'
Nov 16,2015
0 people found
this helpful
The whole conversation about accommodation was ok. Every steps were explained. I was satisfied with everything. The agent had excellent approach,...
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“A very thorough and timely ongoing service at my rental ......”

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Nov 05,2015
Minithumbup
By: 'Lewys'
Nov 05,2015
0 people found
this helpful
A very thorough and timely ongoing service at my rental property, acting in the best interests of my tenants and myself as the landlord. Great communication and on the ball with any admin requirements....
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“Kayleigh has been an excellent all-rounder. Always helpful and friendly, ......”

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Sep 21,2015
Minithumbup
By: 'Naomi'
Sep 21,2015
0 people found
this helpful
Kayleigh has been an excellent all-rounder. Always helpful and friendly, and always responds to emails, texts and sorts out problems quickly. They have filled all my rooms within a short time after being badly let down by another Letting Agent, and Kayleigh has made the ...
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“I had some post that was delivered to my old ......”

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Aug 18,2015
Minithumbup
By: 'TNH'
Aug 18,2015
0 people found
this helpful
I had some post that was delivered to my old address by mistake. Ceiron allowed back into the property under supervision to look for my post. I was unable to find it, but ceiron has contacted me saying if it turns up he will contact ...
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“Absolute disgrace. Pinnacle have not once helped us with any ......”

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Jan 26,2011
Minithumbdown
By: 'Sean'
Jan 26,2011
2 people found
this helpful
Absolute disgrace. Pinnacle have not once helped us with any of our problems. In fact they often get involved in things between you and the landlord that they need not. They prey on students who are vulnerable and it is unacceptable, steer well clear!...
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By: Pinnacle
Sep 30, 2011
View all comments (1)
I am saddened to hear that you are dissatisfied with our service and would like to investigate your feedback to bring this situation to an amicable end. If you could please email the details of your case and we will be more than happy to investigate this for you. Your in depth feedback would be greatly appreciated and will aid us to fully investigate your concerns. We greatly appreciate all feedback as it helps us review all aspects of our service and continually improve. I look forward to ...

“A monkey could run a letting agents better than these ......”

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Jan 26,2011
Minithumbdown
By: 'unfortunate'
Jan 26,2011
2 people found
this helpful
A monkey could run a letting agents better than these utterly useless people. Give these guys a go if you enjoy having your time wasted, emails always replied to late, getting charged for house cleaning when the property was already dirty and there had already ...
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By: Pinnacle
Sep 30, 2011
View all comments (1)
I am saddened to hear that you are dissatisfied with our service and would like to investigate your feedback to bring this situation to an amicable end. If you could please email the details of your case and we will be more than happy to investigate this for you. Your in depth feedback would be greatly appreciated and will aid us to fully investigate your concerns. We greatly appreciate all feedback as it helps us review all aspects of our service and continually improve. I look forward to ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you have been in contact with one member of staff in particular then please contact them directly. If the problem needs escalated then please email: [email protected]
Last updated at 1:10 PM 08/04/2015 by allAgents

Awards won by Pinnacle Letting & Estate Agents, Treforest CF37 1SN



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