I arranged for a viewing at a property via their Surrey Quays branch, I am very interested in the property and have gone through arranging for a mortgage based on this property buy Reiss who I booked an appointment with didn't show up for the viewing. He left me standing in the freezing cold rain for 30 minutes with no response to my calls or advance warning that he wasn't able to make it.
I will try to contact the owner of the property to see if he will go with another estate agent so I can start again.
What agent could do to change your mind?
o Showed up for the viewing
o Called to say he couldn't make it
o Answer my calls when calling to find out where he was
o Returning my calls to tell me why he didn't show up