“This agent neglected my first property for 5 years; a fact ......”
1 Star Review
Nov 11,2015
By:
'Richard'
Nov 11,2015
Branch: London, 86 Greenfiel Road
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: No
Postcode: E13
Branch: London, 86 Greenfiel Road
Lettings (as a Landlord)
Rent PCM: £800
Postcode: E13
3
people found
this helpful
This agent neglected my first property for 5 years; a fact I was only aware of when I visited and saw what a damp disgrace it had turned into.
It turned out the original tenant named on the agreement was no longer residing at the property and it had changed hands numerous times.
I could have lost my property if the new tenant decided to stay as no valid agreement = no right to evict the tenant. BEWARE.
The same happened at my second property - I tried to contact the tenant and he had moved out 3 years ago!
Meanwhile the new tenants at this property have reported years of neglect and failure to replace even white goods.
Since terminating my own agreement with the agent he went around to that property knocking on their door for 30 minutes and threatening to keep their deposit if they cancelled their direct debit with him. The reports of harassment got so severe I had to report him to the police.
I would advise you to approach this agency with caution. They come across well enough, but if anything goes wrong they can get very nasty.
The first time I had a real run in with them was 2 years ago - they paid my rent into the wrong account. They refused to correct their mistake and got quite nasty, using language like 'Bring it on'.
I can see this agent has a handful of good reviews and maybe some people have been fortunate enough in having good tenants, but if you have bad one's you may be seriously exposed by having these guys at your side.
My experiences have been terrible. I would have backed out 2 years ago after the 'street' language I was subjected to, but I have waited patiently as I knew then that backing out of my agreement would lead to further nastiness and threatening language / behaviour, and it has.
Steer clear and either stick with the big names or do it yourself, if you want peace of mind and ensure your property is protected.
3
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