The agent that dealt with my property was Rashad Cheema. I cannot praise his patience, understanding and negociating skills enough! He took time out of his own days off to dealt with my tenants, which were proving to be annoyingly unreasonable and demanding for both Landlord and Agent alike.
The tenants were demanding, more furniture, new carpets (because their feet were getting cold when walking barefoot!), the removal of existing furniture and noisy floorboards. Rashad, very patiently, expalined to them, a number of times, the basis on which the rental was agreed... the patience of a saint!!
Both he and Pauline Howes(Maintenance Dept) dealt with the outstanding rental problems, which started at the very outset of the tenancy. And through all this, they maintained a friendly and professional manner. I could not have managed without them.
They come HIGHLY COMMENDED.