Probably the worst estate agent I have ever had the misfortune of dealing with.
On leaving the property they tried to charge me for replacing light bulbs at £6 each. On questioning this they claimed it was for the cost for the service to be carried out, as well as the light bulbs. What they didn't know was that I knew the tenants and they hadn't actually changed anything. They also tried to charge me to get my deposit back, as well as claiming an item i left for my friends at the property as their own ( on the new tenants inventory?? ) Correspondence is almost impossible as the emails received back seem to be written by an angry teenager, both full of anger at my questioning them, and spelling/grammar mistakes.