I have dealt with Elliot McMahon on two occasions recently. I received great service from him and found him to be attentive and professional both times. On the last occasion I sent him an email on the Friday evening after our fridge broke down. I expected a reply on Monday, but he contacted me on the Saturday and immediately got the ball rolling. Throughout the process he has been in constant communication with me and I was never in doubt about a positive outcome. I have every confidence in dealing with Elliot McMahon again, as he ensured that a potentially frustrating situation went very smoothly.