Dec 21,2011
By: 'customer'
Dec 21,2011
20 people found
this helpful
Didn't return calls after promising to call back. I called them 3 times to see what was going on 3 times they said they will call back but didn't. When a viewing was finally arranged, they arranged it for a week after which they said was the earliest date, then gave the property to somebody else the day before. When talking on the phone they were rude and hung up on me. In no situation in business do you hang up on a prospective customer. Management needs to review themselves.
What agent could do to change your mind?
Return calls when promised, and to be polite to customers.
Attached Files
Was this helpful? Yes
By: Grangeview Estates
Jan 03, 2013
We have no idea who this is. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Grangeview Estates

Grangeview House 491 Holloway Road Archway, London
Greater London
N19 4DD

0845 296 0717

Opening hours

Find the Best Agent to
Sell or Rent Your Home