I recently purchased my first flat through Jack at Ludlow Thompson and it could not be happier with my experience. Not only do I absolutely adore my new home the whole process was easy, relaxed and considered. From the very first moment when I called to view the property I had seen on a Zoopla advert every effort was made to accommodate me, and I'm not an easy customer. A speedy viewing was arranged and I put the offer in straight away of which the owner accepted through considered negotiation by Jack.
The purchase was not a simple one at all. The vendor was selling 25% of a shared ownership but I wanted to purchase 50%. There were delays and problems mainly through the housing association's and my own procrastinations which were picked up on in a mindful and polite approach by Jack (and sometimes Tony). Further delays ensued by the miscommunication from a third party housing association but by no means altered the customer service I received. To be honest, as a purchaser, the whole process could not have been any better and although people say moving house is one of the major stressors in life, I would definitely argue the opposite. Its one of life's greatest pleasures if you have the right team supporting you.