Totally awful. Unreliable, disorganised, dishonest. I could go on! After a stressful and highly expensive experience with them, once we had moved in they rudely accused us of not paying some money owed. I left work early to go to their office and show them bank statements to prove that we had paid, despite this I never recieved an apology or even an acknowledgement that they had made a mistake. This is just one example of a large number of frustrating incidents with them. I would reccomend that all prospective tenants look elsewhere.