Dec 20,2011
By: 'Frome Tennant'
Dec 20,2011
30 people found
this helpful
Absolutely unprofessional, rude and liars! The representative is a very dishonest person - he said that the house will be professionally cleaned before we signed the agreement and put the deposit down. When we received the keys to the property we've realised that most of the things were used and not cleaned at all. Basically everything he said was is a lie. We have now given them a notice as we are planning to vacate the property in a month time - and today they have sent us a text messages in the late afternoon informing us that they are coming over to show the property next morning - not even asking if they can - just stating they will. Also - one of the text messages said - 'You don't even have to be there - we have the keys' - which is against the law!
What agent could do to change your mind?
He was very dishonest, unprofessional and very rude. He needs to stop lying to people and treat them with respect.
Attached Files
Was this helpful? Yes
By: Lettings R Us
Jul 12, 2012
We are a professional company and in the contract the tenants have to have the carpets professionally cleaned on vacating the property. If this is not done then it will come out of the deposit. When a tenant hands in there notice then we put the property back on the market so that the landlord does not lose any rent we aim to find a tenant as soon as the tenant vacates. We give 24hrs notice with a time and date of when we would like the viewing to take place but the tenant can change these if inconvenient to them or most tenants just let us go into the property with the key as they do not want to be there when the viewing takes place so we give the tenants this option too.

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Lettings R Us

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