Castor Bay Property, Twickenham, TW1
4.8/5, 55 reviews
95% recommended
85% sales valuation accuracy
87% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Castor Bay | Estate agents in Twickenham | Letting Agents in Twickenham London

“Prestige has been the best estate agent dealt with when ......”

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Oct 30,2015
Minithumbup
By: 'Debbie L'
Oct 30,2015
0 people found
this helpful
Prestige has been the best estate agent dealt with when renting! Stayed in a lovely Twickenham flat until the owner sold it. Tina, Sandra, Rick and Diane were all so friendly and attentive to any minor problem we had in the flat and was refreshing with dealing with such friendly, trustworthy and attentive estate agents :)
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Opening Hours
Address

Castor Bay Property
Regal House, 70 London Road
Twickenham
Middlesex
TW1 3QS
020 8892 5656

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 87% £135,000 £1,000,000
Lettings 100% 99% £650 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 15 0 11 1 5 0 2 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS SAGEagent The Guild
Latest Properties

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Images & Videos

“Sandra and her team were excellent....”

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Nov 14,2019
Minithumbup
By: 'SARAH BURLEY'
Nov 14,2019
0 people found
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Sandra and her team were excellent and really honest with us about the whole process. We agreed four Open House dates and knew that we'd get our best offers within a certain period of time. After one month we'd had several offers, but with the ...
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“Inexperienced sales agent, terrible experience...”

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Oct 15,2019
Minithumbdown
By: 'Robert Jacobs'
Oct 15,2019
1 people found
this helpful
My family had sold a property once before using this agent and although they were expensive they came recommended. However I was dismayed when the job appeared to have been outsourced to someone else who was not part of their family business but just accepted ...
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By: Diana Tooley
Oct 23, 2019
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Dear Robert, You're free to write any review about our company as you wish, but your behaviour towards any of our team members is unacceptable - hence, the reason we terminated our agreement with you early. It has been over 4 months since there would have been a reasonable reason to contact anyone from our company, but unfortunately I have learnt that along with your review saga, that you are still persisting to harass, bully and threaten members of the Castor Bay Team. I suspect you ...

“Professional, friendly and efficient....”

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Oct 05,2019
Minithumbup
By: 'sian paveley'
Oct 05,2019
0 people found
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Castor Bay have been the letting agent for my flat in Twickenham for the past 6 years. During that time they have managed two tenants - with no voids - perfectly. They are consistently polite, friendly and professional and have dealt with any tenant issues immediately ...
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By: Diana Tooley
Oct 09, 2019
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Dear Sian, many thanks for your kind words and yes, Tina is an all round superstar! The team and I will certainly miss looking after your property and corresponding with you. Please do let us know if you every need any friendly advice. All the best for now, Diana & The Castor Bay Team. ...

“Wow, they did it again!...”

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Jun 18,2019
Minithumbup
By: 'Martin Booth'
Jun 18,2019
0 people found
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To sell one house at a decent price in a desperately slow market is a great result. To repeat the feat proves beyond doubt that you have complete mastery of your trade. Sandra sold my house last year, so this year my siblings and I ...
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Good
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“Successful Sale...”

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May 07,2019
Minithumbup
By: 'Judith, East Sheen'
May 07,2019
0 people found
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Sandra's advice when selling our property was invaluable, and resulted in 6 offers on the table within 10 days of the property going on the market - one of which was over the asking price. Sandra and her team were always available throughout the process to help ...
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Comment on agent fees
Fees are in line with other agents.
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“Sandra from Castor Bay Property...”

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Apr 12,2019
Minithumbup
By: 'Heinz'
Apr 12,2019
0 people found
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Sandra is a wolf in sheep's clothing. Very talented at her job and stayed persistent even when our transactions seemed complicated. I will only be using Sandra from here on out, she is fantastic and our go to agent in the UK....
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Good
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“Buyer of a house...”

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Feb 22,2019
Minithumbup
By: 'Nicola James'
Feb 22,2019
0 people found
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Sandra Tooley at Castor Bay Property/Prestige Realty is wonderful. She is not only incredibly knowledgeable, proactive and very organised but has a lovely manner and her straightforward and honest approach is very refreshing and effective. I would thoroughly recommend Sandra Tooley for any type ...
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“I've been renting a flat for the last four years ......”

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Jun 13,2017
Minithumbup
By: 'Peter'
Jun 13,2017
0 people found
this helpful
I've been renting a flat for the last four years with Prestige Realty as the letting agent. They have been utterly fantastic to rent from, and a breath of fresh air compared to other agencies. The team at Prestige were always incredibly professional, very friendly ...
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Good
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“What a breath of fresh air! Could not have found ......”

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Apr 14,2017
Minithumbup
By: 'John of Dorking'
Apr 14,2017
1 people found
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What a breath of fresh air! Could not have found a better or more professional agent! Took more trouble and really went the extra mile with advice and action. So many contacts she brought in and worked on to secure the sale....
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Comment on agent fees
Very fair
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“Such a great agency! Would highly recommend. In particular Jo ......”

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Apr 10,2017
Minithumbup
By: 'Monica'
Apr 10,2017
0 people found
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Such a great agency! Would highly recommend. In particular Jo and Diana were an absolute pleasure! Always very quick to respond when I needed anything at all or had any questions....
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Comment on agent fees
Standard
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“Having worked with estate agents many times over last 25 years, ......”

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Feb 13,2017
Minithumbup
By: 'Debbie Arnold'
Feb 13,2017
0 people found
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Having worked with estate agents many times over last 25 years, selling my houses, I have never received service like this. They are both astonishing! So helpful, kind and most importantly on your side! Sandra and Rick are the only agents I will recommend or use. ...
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Comment on agent fees
I paid the fees gladly. Worth every penny and worked very hard.
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“We recently bought a property through Prestige Realty. They were ......”

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Oct 14,2016
Minithumbup
By: 'Sarah'
Oct 14,2016
0 people found
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We recently bought a property through Prestige Realty. They were phenomenal from start to finish and during a difficult chain they were great at communicating with all parties. They were always personable, friendly but completely professional. We would highly recommend them....
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“We have been very pleased with the efforts of Sandra ......”

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May 12,2016
Minithumbup
By: 'Amy L.'
May 12,2016
0 people found
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We have been very pleased with the efforts of Sandra Tooley. she did exactly as she promised and was detailed in her descriptions of what was happening with our property, who had viewed it, who was offering on it and gave plenty of suggestions. We ...
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Comment on agent fees
Good.
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“I was advised by a previous agent that the flat ......”

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May 10,2016
Minithumbup
By: 'Aidan Salter'
May 10,2016
0 people found
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I was advised by a previous agent that the flat I was trying to let was worth to the order of £1,400 per month but Tony and Sandra suggested that they could achieve a higher rental which they duly did in no time at all. The ...
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Comment on agent fees
The fee structure was discussed at the outset and everything was adhered to as discussed.
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“Diana and the Prestige team were always quick to help ......”

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Apr 19,2016
Minithumbup
By: 'Jacob'
Apr 19,2016
0 people found
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Diana and the Prestige team were always quick to help us with any issues in the flat and always kept us appraised of any ongoing situations. A really good service....
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“Prestige is not a word I would associate with this ......”

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Feb 14,2016
Minithumbdown
By: 'Nothing Prestige about them'
Feb 14,2016
2 people found
this helpful
Prestige is not a word I would associate with this agent. My mother in law enquired on a property to buy with them and booked a viewing for 10.15am this morning. Standing out in the cold waiting for the agent, I decided to ring the ...
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“Have experienced a highly professional service from Prestige Real Estate, ......”

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Feb 10,2016
Minithumbup
By: 'Matt'
Feb 10,2016
0 people found
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Have experienced a highly professional service from Prestige Real Estate, both as a landlord and as a seller of the property in Twickenham. Their communication and support is excellent and this was especially important being based in Australia. We reached our desired selling price and ...
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Comment on agent fees
Excellent service provided
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“I have had the pleasure os using Prestige for a ......”

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Jan 21,2016
Minithumbup
By: 'Mark Blaylock'
Jan 21,2016
0 people found
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I have had the pleasure os using Prestige for a number of years now, both as a landlord and more recently to help me sell my house. I can not recommend them enough. Helpful and courteous their 'can do' attitude made my life easy and ...
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Comment on agent fees
Perfectly in line with the service that they offer
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“Sandra was courteous, friendly and extremely helpful. Should anything be ......”

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Jan 06,2016
Minithumbup
By: 'Julia Reichwald'
Jan 06,2016
0 people found
this helpful
Sandra was courteous, friendly and extremely helpful. Should anything be needed or landlord contacting she was efficient and brilliant. I have been with this estate agents for 12 yrs and would still be happy to have remained with them for another 12 had I not married and ...
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“Prestige have been looking after the rental of my flat ......”

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Nov 30,2015
Minithumbup
By: 'Jo'
Nov 30,2015
2 people found
this helpful
Prestige have been looking after the rental of my flat for some years now. What I really appreciate is their personal customer service and willingness to solve problems quickly as they arise. They work with both the landlord's and the tenant's interests in mind in ...
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“Prestige has been the best estate agent dealt with when ......”

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Oct 30,2015
Minithumbup
By: 'Debbie L'
Oct 30,2015
0 people found
this helpful
Prestige has been the best estate agent dealt with when renting! Stayed in a lovely Twickenham flat until the owner sold it. Tina, Sandra, Rick and Diane were all so friendly and attentive to any minor problem we had in the flat and was refreshing ...
read full review
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“I am pleased to say that they were always respectful ......”

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Oct 21,2015
Minithumbup
By: 'Pablo'
Oct 21,2015
0 people found
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I am pleased to say that they were always respectful and helpful representing us and the landlord. They have never made any unreasonable demands or complaints during the duration of our stay. The flat we rented had been completelly refurbished before we came in, which ...
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“We have been working with Prestige for almost three years ......”

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Oct 05,2015
Minithumbup
By: 'rscavetta'
Oct 05,2015
0 people found
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We have been working with Prestige for almost three years now and the service is always excellent. Tina takes very good and personal care to any issue that we have. Prestige is always a pleasure to deal with....
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“We have been with Prestige for 2 and a half years ......”

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Oct 02,2015
Minithumbup
By: 'Mark'
Oct 02,2015
0 people found
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We have been with Prestige for 2 and a half years now and they have handled all of our issues in a quick and decisive manner and have been very accommodating and professional....
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“It was like having a best friend to take all ......”

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Sep 29,2015
Minithumbup
By: 'Susan'
Sep 29,2015
0 people found
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It was like having a best friend to take all the worry and arrangements off our shoulders. One who could advise just what decoration etc was needed to market our house to best advantage and someone whose address book was an invaluable tool in getting ...
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Comment on agent fees
Reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:02 PM 31/10/2017 by allAgents

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